Hey there everybody. I really don't want to start using here with a post like this but i am really peeved off. I've sent my Cross Spire Black Caviar to warranty here in Turkey at October 2017. They said that they wrote an e-mail to Cross Germany about my pen and its warranty. They are still waiting an answer from Germany about my pen. In these passed 4 months i wrote myself to customer realtions, warranty service and all the possible mail adresses i can find from the company. But there ise nothing i receive.
I like to ask that is there anyone work in Cross Pens or did anybody experienced this procedure before?