Kaweco Nibs And Customer Service

[Rudolf]

It's mainly known that Kaweco nibs suffer from a baby's bottom.

Recently I bought a sport AL with a medium nib. It skipped a lot. It had the baby's bottom. I repaired the nib by myself and it writes prefect now. But I was so frustrated that still Kaweco hasn't this problem under control.

I emailed Kaweco about this problem. Soon I received an email from Kaweco. They promised me to send me a free nib of my own choice. A few days later I received a package from Kaweco. It contained a fine nib in a small tube, an old style postcard, a sticker and a small user manual. All free of charge!

I choose a fine nib and it writes perfectly. This I call customer service!

KUDOS KAWECO!!

[NicolausPiscator]

I have several Kaweco fountain pens (about 20) and just had a problem years ago with the nib once and the customer service was just perfect. So it is nice to hear that it is still very good.

[ASCIIaardvark]

I just got a Kaweco 2.3 mm stub nib and am loving it. No baby's bottom, but that's less common on stubs anyway. Good to hear their customer-service is quality if I'd needed it.

[Rudolf]

Sadly my new Kaweco fine nib had again the baby's bottom problem. It skipped a lot after a while. Again I had to work on it.

KAWECO TAKE GOOD CARE OF YOUR NIBS !!!!!!

YOU WILL LOST YOUR CUSTOMERS !!!!!!

Edited January 19, 2018 by Rudolf

[Astronymus]

Kaweco nibs are produced by Bock, if I'm not mistaken.

[pepsiplease69]

The problem with kaweco is that they pair the same feed with all of their nibs, regardless of how greedy or frugal the nib might be.

 

Naturally a fine nib will consume way less ink than a 2.3. It makes no sense to supply both nibs with an exactly identical feed. It may work properly on the fine nib but will skip like crazy after a few lines because the feed cant keep up.

 

Ive given up on Kaweco because of this fundamental problem. I instead use all my kaweco nibs with a noodlers nib creaper with a juicy feed ( and also their latest offering, the Boston Safety).

[Rudolf]

Kaweco nibs are produced by Bock, if I'm not mistaken.

That's right. Therefore Kaweco should give Bock the order to produce nibs without the baby's bottom problem, I think.

[Safari_Camo]

I purchased a Dia2 with a F nib, but I didn't like it performance, I didn't have baby bottom, but the flow wasn't good.

After several months I've got a M nib and I like a lot, I think they should have better Quality Control.