well...what happened as I recall...
I initially had good experiences...BUT as time passed...it got really ugly..it seems like it all came to a head in 2017...
at the end of 2016 I received a message saying they were closing down their ebay site...that may have happened for a few weeks, but then they were back up on ebay...for a while.
Then sometime in 2017 Martemodena changed their ebay ID to Italycollectors....the complaints were rising...Marte was selling and receiving funds for product they didn't have, inaccurate descriptions of items they were selling, long delays in shipping product, errors that they wouldn't correct such as wrong Pen sent or wrong nib size, no replies to inquiries regarding issues, ...etc..They offered excuses, excuses, excuses, ...Their shipping fees were also all over the place...defied logic...it was clearly a profit maker for them...a way to protect their profit when they were selling Pens using the auction...at best ,lots of questionable business practices...
Their feedback got down to 90% and that was it on ebay.
one FPN member noted:
"Posted 30 September 2017 - 01:14
Wow, if you look at the feedback for the last 30 days it shows over 50% negative transactions (7 negative out of 12 total feedback) and two of the negative feedback were for undelivered pens priced at $1,824 and $5,200.."
They then started doing their own auctions on their martemodena site...daily auctions....same issues arose...selling and receiving payment for product they didn't have...inquiries made by customers received excuses and promised ship dates which didn't occur...long delays in replies, or no replies at all...ultimately no shipment of product....refunds promised, but never provided. Ultimately customers were forced to files claims with PayPal or their credit cards. In my cases Marte never replied to the complaints/claims and I received my $$ back from PayPal...the rep I spoke with indicated there had been many complaints/claims.
Now they still do their own auctions at their website, but they are no longer daily auctions and they have a much reduced # of items for sale. They also seem to charge MORE if you want to use PayPal...and some of the language in their terms and conditions is very suspect...
Here are some forums where FPN members discuss their experiences:
In my opinion they offer nothing that is worth the risk...
Edited by Bill P, 06 June 2018 - 22:05.