Posted 30 November 2017 - 19:37
Cross rec'd my pen on 11/20. They're three to four weeks out on repairs, so I've still got a bit of a wait. I got concerned after reading that Cross will replace a pen if the original isn't repairable. I call Cross today and asked about this. Great customer service! I spoke to a very helpful person who grabbed my service order and made a note that the pen has sentimental value and it's not to be destroyed. She also told me that if they can't repair the pen, that they'll send me a comparable replacement AND return my Lapis Lazuli.
To be continued....
Ink samples to trade: Blackstone Blue, Chesterfield Antique Crimson, Chesterfield Antique Jade, Chesterfield Antique Orchid, Chesterfield Antique Raspberry, Chesterfield Antique Raven, Chesterfield Antique Walnut, Chesterfield Antique Yankee, Chesterfield Night Sapphire, Cross Blue, Diamine Ancient Copper, Diamine Bilberry, Diamine Blue Black, Diamine Damson, Diamine Indigo, Diamine Oxblood, Diamine Purple Pazzazz, Edelstein Amber, J. Herbin Emerald de Chivor, J. Herbin Lie de The, J. Herbin Rouge Hematite, J. Herbin Storm Grey, Levenger Always Greener, Levenger Amethyst, Levenger Blue Bahama, Levenger Cardinal Red, Levenger Cobalt Blue, Levenger Cocoa, Levenger Fireball, Levenger Gemstone Green, Levenger Pinkly, Levenger Raven Black, Levenger Skies of Blue, Levenger Smokey, Montblanc Black , Montblanc Montblanc for BMW, Noodler's Bay State Blue, Parker Quink, Pilot Blue, Sailor Souten, Sailor Waka-Uguisu
Looking for: surprise me!