Lack Of Customer Response From Unik Services Re Asa Pens

[juangris]

Hello fellow FPN members

 

I have slowly been building up my collection of Indian pens: ASA, Camlin, FPR. Like many other FPN members I am full of praise for them.

 

For Christmas 2016 I persuaded my daughter to buy me an ASA Sniper. When it arrived there was a problem - the screw thread snapped off the nib section. I returned the pen to Mr Subramaniam at UNIK Services. He apologised and promised to resolve the matter quickly. But this correspondence has been going on for almost nine months.

 

I appreciate that these are not mass produced pens, so I've already said that I'm open to discussing an alternative model as a substitute but still no action from UNIK.

 

Should I accept that the money was wasted and just give up on the matter as a hopeless case?

 

Your recommendations? What advice would fellow members offer please?

 

JG

[Aditkamath26]

Dear juangris, did you contact him lately? Or a few months ago? My experience was very positive with him. I reccomend you contact him over WhatsApp +91 91766 07660. Or maybe give him a direct call. Good luck and I hope you get a flawless pen from him.