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Lack Of Customer Response From Unik Services Re Asa Pens

india asa

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1 reply to this topic

#1 juangris

juangris

    Dipped Only

  • Member - Silver

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Posted 29 September 2017 - 22:15

Hello fellow FPN members

 

I have slowly been building up my collection of Indian pens: ASA, Camlin, FPR. Like many other FPN members I am full of praise for them.

 

For Christmas 2016 I persuaded my daughter to buy me an ASA Sniper. When it arrived there was a problem - the screw thread snapped off the nib section. I returned the pen to Mr Subramaniam at UNIK Services. He apologised and promised to resolve the matter quickly. But this correspondence has been going on for almost nine months. 

 

I appreciate that these are not mass produced pens, so I've already said that I'm open to discussing an alternative model as a substitute but still no action from UNIK

 

Should I accept that the money was wasted and just give up on the matter as a hopeless case?

 

Your recommendations? What advice would fellow members offer please? 

 

JG



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#2 Aditkamath26

Aditkamath26

    Extremely Rare

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Posted 02 October 2017 - 17:43

Dear juangris, did you contact him lately? Or a few months ago? My experience was very positive with him. I reccomend you contact him over WhatsApp +91 91766 07660. Or maybe give him a direct call. Good luck and I hope you get a flawless pen from him.





Also tagged with one or more of these keywords: india, asa



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