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Problem With Twsbi - Gushes Ink

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#1 CopyKat

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Posted 28 September 2017 - 00:34

I purchased a Twsbi eco online, and it simply gushes ink very randomly.  When I say gush, what I mean is the just spurts out a ton of ink all at once.  I have used the ink in many other pens, and I don't think it is the ink.  I am trying to work my way through a bottle of D'atriments scented ink.   So I don't think it is the ink, I am 2/3 rds the way through a bottle. 

 

Any thoughts on what I can do about this pen? 



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#2 effrafax

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Posted 28 September 2017 - 06:22

Such burping can occur if there is significant air in the barrel: it heats up from contact with your hand, and the air expands, expelling ink  Easy to prevent by making sure the pen is kept reasonably full of ink.

 

That may not be the case here, only you can tell.  The other cause would be improper seals between the barrel and section, or with the piston mechanism.  Air gets in through the gaps and allows ink to escape, although not as a spurt.

 

If this is a new-ish pen, best bet is to contact TWSBI directly, as they are usually very responsive in correcting any manufacturing problems.

 

Otherwise, it may pay to expel all the ink and strip the pen down, apply some silicon grease to the piston o-rings, and reassemble the pen, ensuring everything is nice and tight.  The included instructions are pretty good at explaining the procedure, which is pretty straightforward.  If you're not comfortable doing that yourself, see if there's a fellow pen nut nearby who can assist.


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#3 bureaudirect

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Posted 28 September 2017 - 15:42

There are 2 things which you can do to fix this:
 
Have a look at nib and feed, they should be aligned and pushed all the way back, so there is no room left.
They basically create a seal which will stop ink from leaking. Even 1mm gap would cause a problem and these parts can get dislodged in the pencil case or transit...
 
Second fix is to wipe the pen when you ink it up. It is a little thing, but it can make all the difference.
 
If both of those fail, then just go back to TWSBI/retailer...
 
Best of luck :)
 
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#4 Needhelp

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Posted 28 September 2017 - 19:21

I purchased a Twsbi eco online, and it simply gushes ink very randomly.  When I say gush, what I mean is the just spurts out a ton of ink all at once.  I have used the ink in many other pens, and I don't think it is the ink.  I am trying to work my way through a bottle of D'atriments scented ink.   So I don't think it is the ink, I am 2/3 rds the way through a bottle. 

 

Any thoughts on what I can do about this pen? 

HAVE YOU READ THE INSTRUCTION GIVEN BY TWSBI?

It says first fill up the pen then expel some drops out and then point your nib facing the ceiling and draw the piston back like you are filling it back except with air and that should do it.



#5 CopyKat

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Posted 29 September 2017 - 11:00

Thanks for the tips, I will give it a go adjusting the nib and the feed, if not I will let Twbsi know.  I have another one of their pens and I love it. 



#6 minddance

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Posted 11 October 2017 - 07:21

I purchased a Twsbi eco online, and it simply gushes ink very randomly.  When I say gush, what I mean is the just spurts out a ton of ink all at once.  I have used the ink in many other pens, and I don't think it is the ink.  I am trying to work my way through a bottle of D'atriments scented ink.   So I don't think it is the ink, I am 2/3 rds the way through a bottle. 
 
Any thoughts on what I can do about this pen?

Yes, I share your experience in my Eco Broad. The ink bypasses the nib and burps through the underside of the feed enthusiastically onto the paper. I realised this burping responds to writing pressure and angle. In other words, I could have gotten a feed that does not snugly fit into the section or nib collar.


And when ink does not gush out, it flows inconsistently, and this problem is magnified by some inks and a broad nib. No, it is not my writing angle.

No such problem with my other pens at all (pelikan, pilot, platinum, sailor)

In other words, Eco is either not a well-designed pen or a lack of quality control or a combination of these.

For reference, Diamine Chocolate Brown burped often in my Eco Broad; Diamine China Blue reduced burps.

To be argumentative, Pelikan also uses a piston filling system - but never burped ink, at least mine don't. So, i do not buy that heat and pressure theory. It boils down to the poor design and engineering or lack thereof in the Twsbi Eco.

The WingSung 698 and 3008, Lanbitou 3059, all piston, very cheap, never burped ink or leaked.

I enthusiastically urge Twsbi designers to take a look at those - and probably learn a thing or two.

Edited by minddance, 11 October 2017 - 07:45.


#7 Beechwood

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Posted 11 October 2017 - 12:39

Havent use my pens for a while, found that the pistons were completely stuck inside the barrel, this meant a complete strip down. For the future I will be leaving water inside the barrel if I am not using the pen.


How many people does it take to comment on a question on FPN? One to give advice and make suggestions. Another one to repeat everything that the first poster has said. Fourteen to share their own experiences of their pens and comment on how the original advice was flawed.
Seven who just want to increase their post count. One to say that they have no regrets about doing anything and people should follow their example. Another to say that if there is anything wrong with the pen it is just down to using Diamine Shimmer ink. Six to argue over whether its a worth doing anything with it and the OP should just throw it away and buy their Parker 51. Another six to condemn all of the above as being  stupid and anyway they would rather be on FP Geeks. One to say that the pen is cheaper where they live. Five people to post pics of their own pens. One to say that if the OP had Faith then the pen would work - and gets banned very quickly.

Finally, one to close down the thread because it has lost its way.
 


#8 Aditkamath26

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Posted 27 October 2017 - 06:41

I had the same problem with my eco. The problem here is with the seating of the feed in the barrel. Ask TWSBI to send you a replacement barrel and feed and it should work. Mine is good as new now.

Edited by Aditkamath26, 27 October 2017 - 06:42.


#9 prashant.tikekar

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Posted 27 October 2017 - 07:46

Applying silicone grease just before storing empty keeps the pen in good condition.

#10 minddance

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Posted 31 October 2017 - 19:35

Thinking aloud: Why can't Twsbi produce pens that do not require so much aftersales?

#11 marcelo

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Posted 01 November 2017 - 17:04

Thinking aloud: Why can't Twsbi produce pens that do not require so much aftersales?


I think it would demand more expensive materials and stuff, what would put their prices at a non-competitive level.

#12 Flaxmoore

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Posted 02 November 2017 - 22:38

I think it would demand more expensive materials and stuff, what would put their prices at a non-competitive level.


I would respectfully disagree. Pilot puts up pens that last much longer, at a lower price point. I have several that are four to five years old, and needed nothing but periodic cleaning.

That ignores the question of their using special filling mechanisms. However, my argument would be that if they can't put out a special filling mechanism at a price point that allows them to build it well without needing significant amounts of aftermarket repair, then they shouldn't build it at all.
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#13 prashant.tikekar

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Posted 03 November 2017 - 02:34

My first TWSBI, a smoke 540 is going well after few years of use. It is in constant use. Only care I take is to apply silicone gel to piston seal after every cleaning and no over tightening section and piston mechanism.

#14 marcelo

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Posted 05 November 2017 - 01:17

I would respectfully disagree. Pilot puts up pens that last much longer, at a lower price point. I have several that are four to five years old, and needed nothing but periodic cleaning.

That ignores the question of their using special filling mechanisms. However, my argument would be that if they can't put out a special filling mechanism at a price point that allows them to build it well without needing significant amounts of aftermarket repair, then they shouldn't build it at all.


Solid argumentation.

#15 Intensity

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Posted 12 November 2017 - 19:58

Is the 580 / 580AL series similarly affected by QC/uneven flow/ink burping?  Or just the Eco?



#16 Honeybadgers

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Posted 13 November 2017 - 04:55

My pilot steel nib pens are prone to doing this - solution is always to pull the nib and feed out and press them in very securely again. Make sure your nib and feed are completely in there.



#17 indigo_blue

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Posted 26 November 2017 - 02:30

I have 4 TWSBIs, a Diamond 580 and 3 Ecos. Only one of them is my problem child, and I've tried everything I can think of to make it behave. Of course the boring black and white ones don't act up, it's my favorite neon green. It drips and gushes ink constantly, more than once I've opened it and found the cap filled with ink. It seems that the feed is just way too loose in the barrel, which causes the ink to flood right past the nib and drip onto the page.

 

Thanks, Aditkamath26, I'll contact TWSBI and hopefully they'll make it right. I've been happy with their pens so far except this one.



#18 Parkette

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Posted 27 November 2017 - 14:37

I have 4 TWSBIs, a Diamond 580 and 3 Ecos. Only one of them is my problem child, and I've tried everything I can think of to make it behave. Of course the boring black and white ones don't act up, it's my favorite neon green. It drips and gushes ink constantly, more than once I've opened it and found the cap filled with ink. It seems that the feed is just way too loose in the barrel, which causes the ink to flood right past the nib and drip onto the page.

 

Thanks, Aditkamath26, I'll contact TWSBI and hopefully they'll make it right. I've been happy with their pens so far except this one.

 

 

My brother has the same problem, the feed is very loose in the section. It seems to me that TWSBI make the pens a little too easy to take apart, better to leave them alone unless you really, really have to take them apart. One of his pens has a stuck piston and filling knob, and the feed almost falls out on its own.

 

Twsbi blame him for assembly and using Diamine ink which has caused the piston to stick.

 

They want him to send the pen back to them by tracked mail which would cost as much as the pen is worth.



#19 jekostas

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Posted 29 November 2017 - 00:30

I would respectfully disagree. Pilot puts up pens that last much longer, at a lower price point. I have several that are four to five years old, and needed nothing but periodic cleaning.

That ignores the question of their using special filling mechanisms. However, my argument would be that if they can't put out a special filling mechanism at a price point that allows them to build it well without needing significant amounts of aftermarket repair, then they shouldn't build it at all.

 

Excellent point, and solid business acumen that TWSBI apparently doesn't have.  After sales service costs a good amount of money.  A great warranty is nice, but combining it with dodgy build quality is a great way to sink your company in the long run.



#20 Beechwood

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Posted 29 November 2017 - 07:07

 

Excellent point, and solid business acumen that TWSBI apparently doesn't have.  After sales service costs a good amount of money.  A great warranty is nice, but combining it with dodgy build quality is a great way to sink your company in the long run.

 

 

I have been fooled like that a car as well as this Twsbi Eco that is stuck. I made the mistake of thinking that any car company who offers a three year warranty, must be making a better product. At the time Mitsubishi were the only car company offering a 3 year warranty on their cars and I bought a Shogun (I think some places call the model a Pajero) and a Gallant VR4. Easily the two most unreliable cars I have owned with basic faults such as the oil pan could not be sealed causing oil leaks throughout its life or failure. of the suspension. I have three TWSBIs and they are just not reliable, the pistons stick or blob ink or ink seaps into the cap.

 

As Jekostas says, dont be fooled by the thought that a great warranty means a great product.


How many people does it take to comment on a question on FPN? One to give advice and make suggestions. Another one to repeat everything that the first poster has said. Fourteen to share their own experiences of their pens and comment on how the original advice was flawed.
Seven who just want to increase their post count. One to say that they have no regrets about doing anything and people should follow their example. Another to say that if there is anything wrong with the pen it is just down to using Diamine Shimmer ink. Six to argue over whether its a worth doing anything with it and the OP should just throw it away and buy their Parker 51. Another six to condemn all of the above as being  stupid and anyway they would rather be on FP Geeks. One to say that the pen is cheaper where they live. Five people to post pics of their own pens. One to say that if the OP had Faith then the pen would work - and gets banned very quickly.

Finally, one to close down the thread because it has lost its way.
 






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