New M800 - 'nick' In Resin By Piston - Is It Normal?

[Andrew-]

My new Pelikan M800 just arrived and felt lovely and weighty out of the box.

 

However on closer inspection there seems to be a very small nick/step in the resin at the top by the piston knob.

I can only feel this by running my nail around the top edge...and it really is the top edge, not the side.

 

Below this, and internally, it looks like it splits internally down the side of one of the striations.

 

So I as looking for a view on whether these two point are 'normal' in an M800 in terms of how the barrel is formed.

 

I only noticed it as the brass of the piston seemed to be a bit closer to the inside of the barrel than elsewhere

 

I suppose I am worrying a lot because it is an expensive pen!

 

It is hard to photograph but that is what I have tried to do on the attached images.

 

 

 

 

[invisuu]

It's hard to tell by pictures, but the seam along the barrel is is visible - that's normal. However, a "dent" inside at blind cap is not. Send the pen back, if I see correctly a dent on barrel at the blind cap.

Edited August 8, 2017 by invisuu

[Cassandra]

Hmmmm… I had a problem that looked almost like that some years ago on my red M400. What at first a seemed like a thin crack started to grow and proved to be that the celluloid sheet was opening up. That crept the hell out of me.

 

By that time (it was… 2003? 2004??) The pen was already 3 or 4 years old. Sent the pen back to Pelikan Germany and they kinda fixed it, no charge. And added a B nib as a "we're sorry for your defective bird" bonus!

I recall from the Zoss pen list many, many moons ago that Pelikan was having some trouble on the curing of celluloid sheets… perhaps this is a sign of that same problem resurfacing?

If you just got the pen, send it back and ask for a replacement

 

Let us know how it goes…

[celtic101]

I don't think that is normal. Send it back if you're not happy with it, or it will always bug you.

[Andrew-]

Thanks for all the comments.

 

I did return it and the replacement is perfect:; no blemish, marks, nicks etc.

The on-line retailer was fantastic - very happy to replace it and checked out the replacement beforehand to be sure it was ok.

[Bo Bo Olson]

Good to hear.

[Joe in Seattle]

A happy ending - always buy the seller, not the pen.

[lionheartlee]

Glad to hear!

[Nyanzilla]

That striped binde is a flat piece of resin that is folded to a cylinder and welded together. Where the two ends meet, there might appear a gap, which should not pass the quality inspection. But sometimes a defective item may slip through.

[sargetalon]

Glad to hear that it was resolved to your satisfaction. Sometimes the cheapest price is not always the best. Having a retailer that stands behind the product and works with you to resolve the occasional issues that come up adds a lot of value. Enjoy the M800.

[Erik Dalton]

An M-800 is not an inexpensive pen. You were right to send it back and did well in choosing a reliable online vendor. Nice to see a happy ending. Enjoy writing with your pen.