It was in my bag on a trip,and later when I took it out,it was damaged. I don't get what kind of 'extreme force' could have been applied.
You got one of the few defective products that even the highest level of craftsmanship occasionally incurs. NOTHING is perfect. Every once in a while, the urushi on your $15,000 maki-e just wasn't adhered properly and pops off the pen. It's why companies like pilot and lamy have such outstanding customer service. They know their products are good enough that they can offer to replace them without issue, because it's so rare.
If you want to talk about quality that is unbecoming of cost, pelikan and visconti nibs are kind of problematic (but again, peerless customer service and quick resolution to any problems)
For a little reference, I'm a medic. I regularly have a lamy 2k in my breast pocket. I've been PUNCHED right in the pen by violent patients, hooked it on seatbelts regularly jumping out of the ambulance, pressed hard against a gurney while lifting bariatric patients, caught on bedsheets at hospitals, and it's not got so much as a scratch. Nothing is loose. The clip is out there in the open, taking a ton of punishment.
Something weird happened, and that pen was defective to start with. There's a reason stories like yours are insanely uncommon, and you should probably not be so quick to judge a product based on a single bad experience.
It's such a typical consumer attitude to completely disregard an entire company based on one piece of anecdotal evidence. I don't like TWSBI much anymore because every one of the several interactions I've had with Philip Wang has been like pulling teeth. The first time I chalked it up to a bad day, the second and third were where I began to question my interest in continued patronizing of the company.
And the "lamy quality control" with regards to the "lamy sweet spot" is also just disgustingly overblown by a few very squeaky wheels. I was really wary of buying my first one, but I can rotate my 2k as much as any other F nib I own, and actually makes me wish I'd gone for an EF, due to all the "horror" stories I'd heard about the EF being the most "sweet spot" of them all.
Edited by Honeybadgers, 21 June 2017 - 03:48.