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Twsbi Mini- Cap Came Off

Lamyrada

By Lamyrada
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Lamyrada Extremely Rare

Lamyrada

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I wonder why… Has this happened to anyone?

 

I think I can still use it, if it doesn't leak when on the side.

 

How do I proceed to complain?

 

Thanks!

 

Be careful: Just grabbed it to pull it out from the pen case.

 

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Lamyrada Extremely Rare

Lamyrada

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I used the email used in FPN to reach TWSBI and they are sending a replacement cap for $4, which is probably the cost of shipping. Very prompt response. Let's see how long is takes to reach USA.

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Driften Collectors Item

Driften

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It really seemed like it would take a lot of force to break the cap that way. I am happy they are sending you a new one!

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dvalliere Rare

dvalliere

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It ships from the US and won't take long to get to you. I know from experience. My TWSBI Mini broke the cap on the same place without any force...Just the way the clip puts pressure on the cap. Great pen, nonetheless.

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Driften Collectors Item

Driften

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It ships from the US and won't take long to get to you. I know from experience. My TWSBI Mini broke the cap on the same place without any force...Just the way the clip puts pressure on the cap. Great pen, nonetheless.

 

good to know!

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Lamyrada Extremely Rare

Lamyrada

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Mr Philip Wang from TWSBI expressed the same idea that it would require great force to break it. I had to repeat several times it did not require any extraordinary force. It's good to know someone else has experienced this same defect without exerting undue Force. I had known they are prone to crack so I treat TWSBI pens very delicatelly and I have 5, counting this one. Never had a crack and this one was barely used. Thank you for the information!

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EBUCKTHORN Rare

EBUCKTHORN

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I also had the same thing happen and not from undue force being applied. Mine was replaced very quickly for $4.00 or $5.00.

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Lamyrada Extremely Rare

Lamyrada

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I also had the same thing happen and not from undue force being applied. Mine was replaced very quickly for $4.00 or $5.00.

Thanks for the info. There must be some others with the same problem. It's really annoying and I now understand that there is little solid structure below the cap-clip joint to support them, so it can brake easily.

 

 

If anyone has experienced such failure of the TWSBI mini, please add here. It's good to know.

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