Hi everybody. I was hoping to get some advice from you. In 1997 I bought a Parker Pen Sonnet for my mum's birthday. I bought it from Debenhams in the UK. The assistant told me it came with a lifetime warranty. When I had bought some Parker roller ball refills by mail order recently, I told my mum I would find her pen and put a refill in as she had not used the pen for years. She has poor memory now and completes a diary everyday so the loves having a nice pen. I take the pen apart and put the refill in. Then I screw a blue plastic cover onto the base of the pen, but the metal outer part won't stay connected to the pen. When you take the lid off, the pen spits in two.
I have no receipt now as I have moved home several times and I want my mum to enjoy this pen. Do you think it is likely Parker Pen will repair the pen? It seems to me that the blue plastic cover should actually be attached to the outer part of the pen and not seperate from it.
I would like to thank you very much for any help you can give me.
Bye for now.
Edited by mcgonis, 27 November 2016 - 01:43.