I recently had a Mont Blanc Diamond LeGrand fail. The pen was in my travel bag on a trip. When I opened the bag and checked my pen holder, I noticed the barrel had broken off at the end. Either the bag took a sharp impact or the barrel failed.
I contacted a local Mont Blanc authorized dealer regarding repair and they indicated there was no option for repair. It was purchased in 2011 in the UK from Herrod's who is an authorized dealer and all of the paperwork, receipts, and boxes are still in my possession.
The dealer indicated the pen did not have a repair option and I should look at a new pen. Seems crazy for an $600 pen. The diamond cap and other parts are all still intact. The barrel failed at the spring on the back end. I simply want to order a replacement barrel, not an entirely new pen.
What are my options and any suggestions as to an Authorized Dealer who may be able to get parts?