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Ranga Frankenpen By Peytonstreetpens - Issues

Pen_Noob

By Pen_Noob
in India & Subcontinent (Asia)

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Pen_Noob

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Hi All,

 

I recently bought a Ranga ebonite from Peytonstreetpens, blowfiller with Eversharp feed and Waterman flex nib.

 

Before buying I was assured by Teri they check the pen, smooth nib, adjust inkflow etc.

 

Now, I bought it as gift to my wife for her birthday. Unfortunately it arrived a few weeks too late (probably shipping from US to Europe).

 

So, since Peytonstreetpens have a return policy I contacted them to return pen, never got any reply.

 

Finally got the pen, and the second disapointment was that the pen was (bleep) - scratchy, very dry, tines misaligned, so not usable. Had to send pen to nibmeister.

 

Again tried to contact Teri from Peyton, never a reply.

 

So I do not think this is the way to treat customers and to make a good name. I was quite angry and frustrated.

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terim Collectors Item

terim

Posted
Posted

Hi All,

 

I recently bought a Ranga ebonite from Peytonstreetpens, blowfiller with Eversharp feed and Waterman flex nib.

 

Before buying I was assured by Teri they check the pen, smooth nib, adjust inkflow etc.

 

Now, I bought it as gift to my wife for her birthday. Unfortunately it arrived a few weeks too late (probably shipping from US to Europe).

 

So, since Peytonstreetpens have a return policy I contacted them to return pen, never got any reply.

 

Finally got the pen, and the second disapointment was that the pen was (bleep) - scratchy, very dry, tines misaligned, so not usable. Had to send pen to nibmeister.

 

Again tried to contact Teri from Peyton, never a reply.

 

So I do not think this is the way to treat customers and to make a good name. I was quite angry and frustrated.

I'm so sorry to hear about the problem. I can assure you, I never got the message. Please send me a pm via FPN and we can get this matter sorted. We would have been happy to adjust the nib, or give you a refund. A lot can happen during international shipping ....

 

Teri

Teri Morris, PEYTON STREET PENS

 

Visit the Peyton Street Pens web site.

Instagram for Peyton Street Pens

 

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Pen_Noob Mint

Pen_Noob

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Posted (edited)

It is not about international shipping.

Anyway no idea if it makes any sense continuing this. I have tried to state my point. I bought something and I burned my fingers. Simple as that.

Edited by Pen_Noob
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Forsooth Mint

Forsooth

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It is not about international shipping.

Anyway no idea if it makes any sense continuing this. I have tried to state my point. I bought something and I burned my fingers. Simple as that.

 

Ouch! That doesn't seem fair. :(

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jchch1950 Antique

jchch1950

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I have six or seven Ranga pens bought from Peyton st.pens and It has always been an very good customer attention service.One of the pens is a blower filler with a rare color and Teri send me and email of the pen to be sure that they will ship the right color an nib.

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carlos.q Antique

carlos.q

Posted
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Anyway no idea if it makes any sense continuing this. I have tried to state my point. I bought something and I burned my fingers. Simple as that.

Confronted with a situation like this you have two choices:

1. You let the seller fix the problem.

2. You can keep on complaining.

This is also simple.

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