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Wondering About Engeika

Blue_Moon

By Blue_Moon
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Paisa95 NOS (New Old Stock)

Paisa95

Posted
Posted

I had the same experience, I bought couple items in may and the service was good, but in August I bought a Sailor fountain pen in "stock" and it took couple of months and many e-mail and frustration to get my item. I'm sorry for him but I don't feel very motivated to order anything from him again, what a pity!!!1

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BillH Collectors Item

BillH

Posted
Posted (edited)

I paid for a nice Pelikan from Engeika on October 28th and it arrived perfectly yesterday. No problems, very pleased, will buy again if I see something I like.

 

On the other hand, bought a Sheaffer No Nonsense from a California seller two days later and I've watched it on the tracking go to 4 different cities in Idaho and today it is in Salt Lake. Emailed the seller and he was ZIP help... had to start a "lost package" request with the USPS on my own time.

 

Engeika I will use again. California Guy, nope!

Edited by BillH

"Inspiration exists, but it has to find you working." -Pablo Picasso


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  • 1 month later...
suharsh Mint

suharsh

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After waiting for months (ordered in September mid) and a dozen follow up (bot back a reply on 3 - 4 of the emails), I finally got an email that they are not being able to get the pens and therefore will refund ... hopefully won't have to wait for the refund much longer.

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suharsh Mint

suharsh

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Despite several emails asking when the refund will come through ... no reply ... sent a final notice before i call CC / Paypal! Let's see, but I doubt.

 

My suggestion is not to buy anything from this store!

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  • 3 weeks later...
Obyekt Rare

Obyekt

Posted
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I have done business with Engeika in the past...(Japanese)...and have had good service...

 

recently I placed an order for 2 Sailor Pens...both Limited Editions...they were advertised on the web site as limited supply, but apparently not in stock.

 

One pen took just over a month, and the other just under a month. (the 2nd one just shipped 2 days ago)...

 

Engeika always replied within 24-48 hours to my inquiries asking the status of my orders...normally the response just said waiting for Sailor and little else, but I always received a reply.

 

I have found Engeika to be a reliable place to purchase product....and would not hesitate again in the future...

 

I will also state...it is very hard to be patient when you order a product like a Fountain Pen that you want NOW! as in RIGHT NOW!

 

But the economic savings are usually worth the wait.

 

Bill

 

Exactly my experience with them. Orders take dauntingly long to arrive and communication can be hard (I'm always careful to talk simple English and make things not too complicated considering the language barrier), but these drawbacks are small compared to the money you save by ordering from them. The packaging is good too.

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Obyekt Rare

Obyekt

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Despite several emails asking when the refund will come through ... no reply ... sent a final notice before i call CC / Paypal! Let's see, but I doubt.

 

My suggestion is not to buy anything from this store!

Sorry to hear that, I have not ordered from them in the last 2 years though, I see their site has massively changed etc. Maybe it's around the holiday season that things get heated?

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