I first heard about the Ratnam pens on this forum. Purchasing a pen from the first pen manufacturer in India; who are still very active; was not an opportunity to miss. After searching around a bit on the forum and facebook I finally found their contact and was pleasantly surprised to have Mr Shiva contact me through Whatsapp! In this age of ecommerce, it was a very interesting experience buying through Whatsapp. Mr Shiva was extremely kind to send me multiple images of all their models and I finally went with the Kalam - a unique desk pen. Hari's excellent informative review convinced me that this was the right choice for my first ebonite, Indian pen!
I received the pen within 2-3 days of ordering through local courier and have been using it happily for the past 4-5 months.