Now this is GREAT CUSTOMER SERVICE, - imho.
I too order ink in response to their sale. because they were overwhelmed by the large response they ended up sending 1 100ml, bottle and 4 50ml bottle (two each of inks that I wanted) instead of waiting for the arrival of the additional 100ml bottles. Actually, I prefer the 2 bottles so I can give them as gifts.
They also included a free pen, the same one as shown above.
I really like this place and they will definitely get more of my business!!
BTW, no affiliation - simply a VERY HAPPY Customer!!!
“Don't put off till tomorrow what you can do today, because if you do it today and like it, you can do again tomorrow!”