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What The "gap" Is This?!

repair maintenance limited edition gap

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4 replies to this topic

#1 FitzadociousAtrocious

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Posted 31 December 2014 - 00:25

I recently became the proud owner of a LE pen made by Visconti. However, I was dismayed that I got one of the (seemingly innumerable) pens that slipped passed their QC. I have a gap between the barrel and section - not large, not small - just big enough to be a visual blot on the landscape. You know the deal; a small imperfection that, once noticed, can never be forgotten.

 

My question is: is there a filling material I could apply to fill in the space? Should I take it to a jeweler and see what they say? Should I send it back to Visconti and hope I get it back in the next year?

 

Naturally I recognize it's a small thing but I paid a fair amount of doubloons for this thing, confound it! Any advice and info would be appreciated wholeheartedly.

 

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#2 Ron Z

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Posted 31 December 2014 - 00:42

If you just got the pen you should send it back to Visconti.  Really.   Having someone else repair it is risky, and would void the warranty,

 

Rather than ask "can I fill the gap" you should be asking "why is there a gap?"   I would consider it to be a manufacturing defect, and given what it costs them to make the pen VS what the retail cost is for the pen, they should repair it under warranty. 


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#3 Sky Fountain Pens

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Posted 31 December 2014 - 01:31

What does the gap look like? Can you post a picture?



#4 KBeezie

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Posted 31 December 2014 - 02:00

That really depends and pictures would be helpful.

If new, and defective, send it back.

Edited by KBeezie, 31 December 2014 - 02:02.


#5 kirchh

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Posted 31 December 2014 - 05:21

Does the section unscrew to access a converter or cartridge?

 

--Daniel


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