Try contacting Yafa in the US.
Stipula is in business, they did not so much let go of people, the work has been distributed in a different way.
At the old factory they only manufacture the more expensive pens now, and AFF (the holding company) has taken overthe production of the cheaper pens.
I actually received a repaired pen in January this year.
I do not think they are all geared up yet for extensive support. In addition, In Europe, according to law, this really lies with the retailer. Normally one cannot contact a manufacturer directly for repairs or warranty issues over here, it has to go through the retail chain where the item was acquired.
HTH, warm regards, Wim
The problem is that Yafa has not received any pens sent to Stipula for repairs back for over six months, and Stipula is very vague about when any will be fixed and returned. If that is "in business," it is a business plan for going out of business.
I really love the Stipulas I have that have not come apart. But to have one simply come apart, have to be sent abroad for repairs and to remain unrepaired for most of a year with no hint that I will ever see it again ... I won't be buying any more Stipulas until conditions change, and I cannot recommend anyone else buy them. It's really quite sad.
Edited by dms525, 16 February 2015 - 03:33.