Did This Montblanc Deserve To Repair

[zeisslin]

Yes, I think it is my fault declaring lower value and I can save some import tax.

But the eBay custom support did not want to see the truth of he planned it from the start.

I will do my best not to let it rest.

If all the method is in vain, I will announce the name and ID.

[Pravda]

Let's calm down a little.. First try to assess the situation.

 

Get an estimate as quickly as possible for repair at Montblanc. I am assuming since it's a limited edition it will have to be worked on in Hamburg, Germany.

 

If it ends up costing you until $800 then I say you're alright. Provided that you got the box as well. Mintblanc will replace what's necessary and the pen will be nice again.

[TLMG]

Yes call your credit card company. I do not understand why your buyer protection was closed. Call ebay and speak to them on the phone if you have not already.

[zeisslin]

Paypal said they are a branch of eBay and they can not solve the problem after eBay decide what to do.

Credit card company said that they will help me to block this transaction but it is very hard and time spending.

If all the solution is in vain, I will post all process and seller name, ID here.

[Pravda]

As I said, in the meantime contact Montblanc for a repair quote.

 

This is a pen which in time you can sell for up to $2,500 and possibly more in the future. If you paid $1,825 you have about $700 to spare on fixing it should you want to sell it, or keep it and enjoy it.

 

That's not to say you shouldn't follow up the seller and try to seek compensation.

 

Being said, I don't think naming the seller on FPN will do you any service and doubt the board policy will allow it.

[chunya]

If Montblanc can't give you a speedy estimate,there are some excellent people on this Board who might be able to repair it for you and give you a quote.

[zeisslin]

The montblanc service said that they can not give me the quote of repairing before physical checking.

I do not live in USA and there is no excellent people live in Taiwan.

The seller dose not want to repsonse me any more.

But paypal provide a chance to claim the refund now, but I do not have any Confidence in it.

I am so helpless.

I will try to solve this problem hardly.

Never give up to argue this unfair dealing.

[TLMG]

Again, file a claim with paypal and your CC company.

[igor61]

Don't keep it, what you paid is for a mint condition pen.

 

It will cost a lot of money to repair.