Hi all, I actually created an account to ask this question.
2 Years ago I bought a Nemosine Singularity and all was good. For the price point it wrote shockingly smooth.
Over Christmas I bought a Nemosine Fission, gunmetal and used it as a daily journal writer starting in March.
Loved the screw on aspect which helped prevent dry out, thought it was a great pen for the under $30 price and I heard nothing but good things about their warranty and responses.
So in June, and mind you this pen has never been removed from the house and was only on my bed side, cap was never roughly handled, never dropped and... I screwed it closed while going to bed and noticed the body was out of alignment.
Upon inspection (and a serious WTH) come to notice that the cap ring, which also holds the threads to screw the cap on busted off from the cap.
Ok So I got out my Nemosine Box and got the information slip inside and emailed their info address (moreso as they describe their warranty as to apply to feed tubes and the like and not you know the cap-so I was not sure it was covered) and received no response. Emailed them again 4 days later, no response. Sent them a snail mail letter and have received no response. That all started three weeks ago. I have received no response, and even checked all Spam filters and email rules to see if I missed something.
What annoys me even more about this is, I received a Franklin-Christoph Piper as a birthday gift in end of May and it wrote horribly and I emailed them regarding Nib issues and it was a response in under an hour with instructions on what to do and they would fix it for me for free.
My question is, do I bother to just send the pen in with the $5 and hope they fix it and send it back, or just chalk the whole Nemosine Brand off as a loss and a learning experience and just buy Franklin-Christoph from now on?
Should I throw good money in the form of the $5 after bad on a pen I spent less then $30 on but I have no idea if they will even fix it or cut my losses and just throw it away?
Edited by Chuck400b, 07 July 2014 - 15:19.