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Fph Written Estimate?

fountain pen hospital estimate phone mail

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6 replies to this topic

#1 Mardi13

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Posted 14 May 2014 - 18:32

Hi all - I searched but I can't find an answer to this question. I sent some pens to the FPH and they have had them a week now (after a somewhat fraught situation with the misdirected package) but I haven't heard anything by phone or email about a repair estimate. The website says that they would send a "written" estimate...should I be looking for it in the snail mail? Should I call them? I know they are great but they can be grouchy on the phone...

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#2 Jerry Adair

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Posted 14 May 2014 - 18:36

Good grief, call them talk to Ed Fingerman.



#3 Moshe ben David

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Posted 14 May 2014 - 19:02

+1

 

Personally I don't think they're grouchy.  Just being New Yorkers!


Moshe ben David

 

"Behold, He who watches over Israel neither slumbers nor sleeps!"


#4 Ghost Plane

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Posted 14 May 2014 - 20:13

Call. They may sound abrupt, but you'll get your answer.

#5 Mardi13

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Posted 14 May 2014 - 20:58

I sent an email. If there is no answer I will call tomorrow.

#6 tringle

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Posted 15 May 2014 - 01:14

It takes them awhile.  I do remember I received a written estimate via snail mail.

 

Troy



#7 Mardi13

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Posted 15 May 2014 - 02:18

Thanks, Tringle, that's very helpful.





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