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Caran D'ache Ballpoint Retractable Pen Fell Down :(


dnx2710

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Hello!

I'm new to this site, please bear with me.

I was recently given a new Caran d'Ache ballpoint pen as a graduation present, which was awesome! I then had to travel to Brasil (I'm from Peru) and just took the pen with me (not the case nor its guarantee).

However, I had the misfortune to let it slip from my hands when I was about to sign a paper and it fell down with its tip first.

Now the pen won't write properly, it is intermittent and the retractable function will only work when I wish the tip of the pen to appear. When I try to hide it, it just stays there.. I don't know if I did the right thing but I pushed the tip into the pen so it won't get any more damage (that's how I know I can make the tip appear but not hide it when I turn the upper part a bit).

I tried to look for an image of my pen but I don't seem to find any so I'll describe it: it is a ballpoint pen, retractable, has 2 parts the lower part is red with the point silver and the upper part is silver with vertical lines that with it a bit of texture, in order to make the tip appear or dissapear you have to turn the upper part a bit to the left/right.

Hope you can help me, any advices regarding what is the best thing I can do will be extremely appreciated

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  • vikrmbedi

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just change the refill.

 

IMHO the refill's tip has been deformed in the fall, and there is no damage to the mechanism. accidental drops are anyways not covered in warranties.

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