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Wonderful Experience With Todd At Isellpens

isellpens pens small order goulet pens goulet todd nussbaum todd nussbaum

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31 replies to this topic

#1 Jdp2496

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Posted 28 January 2014 - 20:37

Recently I placed an order from iSellPens.com. I opted for isellpens over Goulet Pens, and I don't regret it one bit. No, I may not have gotten a Tootsie pop – even better.

 

I managed to get some money after selling one of my old textbooks on eBay, so I decided I would treat myself to a bottle of Diamine Denim, Noodler's Black, a Pilot Metropolitan and a few other small things for school. Not a big order by any means, but it got to me quicker than I could believe. I placed my order on a Friday, and it was here Monday morning without my spending a small fortune on shipping, unless $3 is considered a small fortune. (5% off my order, too!) Being a student just starting off, I was incredibly excited to open up my order when it arrived. I opened up the box and...."did Todd mess up my order?" Nope! Without requesting anything, he was so incredibly kind as to include a few ink samples with a 17 year old guy's order! 

 

– Now – as you can imagine, I was excited to get a Metropolitan and two bottles of ink, but receiving those on the side absolutely made my day. ––– That's not all though. 

 

The way in which Todd packaged my order was unbelievable. He included a hand-written note inside of the Fort-Knox-tough package –– a great added touch. I e-mailed back and forth with Todd a bit and soon realized what an outstanding guy he is. He is a man of great integrity, faith, and honesty with an interest in his customers. It's a small family-run business, but that's what I really like about it. He truly cares about his customers and runs an honest business where he does his best to provide great prices and service.  I just want to encourage those on this awesome community to check his website out and support small businesses like his that may not always have the same benefits as the larger ones on the block. He truly is a great guy. Those are my thoughts, anyway. 

 

Thanks!



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#2 Sirenology

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Posted 28 January 2014 - 21:23

I too have had good experiences with isellpens as well as Goulet and others.  Our hobby is lucky to have great retailers like those.



#3 Edwaroth

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Posted 28 January 2014 - 23:55

Been there. Todd is a gem...As are the Binders, the Goulets, the Mottishaws and Teri at Peyton Street.



#4 TSherbs

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Posted 29 January 2014 - 00:05

satisfied customer!



#5 Jdp2496

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Posted 29 January 2014 - 01:47

Todd is an absolutely incredible guy and treated me with the utmost respect and fairness, just as every retailer should! An honest, integrious person!



#6 kiavonne

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Posted 29 January 2014 - 02:54

Todd is a wonderful seller.  He sold me my first "real" fountain pen.  I'm glad you got to experience his great service!


Scribere est agere.
To write is to act.
___________________________
Danitrio Fellowship

#7 Koyote

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Posted 29 January 2014 - 02:56

+1. Great seller.



#8 donwinn

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Posted 29 January 2014 - 03:21

Todd at isellpens is one of two pen sellers I have purchased from more than once. I have been buying from Todd for about 6 years now, and Speerbob nearly as long. Different types of pen with some overlap. Once Todd gets to know you, he can and will graciously give advice on whether you are likely to be happy with a particular pen. 


All that is necessary for the triumph of evil is that good men do nothing.
Edmund Burke (1729 - 1797)
 


#9 tomgartin

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Posted 29 January 2014 - 03:31

Todd is the guy I bought my Lamy 2000 from. He charged $130 when everyone else was charging $158 and shipped it quick as lightning. The nib was smooth as glass out of the box, and I would absolutely buy another pen from him. Very glad to have such good retailers in the fountain pen world.

 

Edit: It looks like isellpens is doing a closeout on the 2000 line. I'm actually kind of sad.


Edited by tomgartin, 29 January 2014 - 03:35.

- - -

 

Currently trying to sell a Pelikan M400 White Tortoise. PM if you're interested.  :)


#10 dspeers58

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Posted 29 January 2014 - 04:46

great seller!



#11 Moondrop

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Posted 29 January 2014 - 17:14

Happy customer here, too. I ordered a pen from isellpens on December 30. I got a shipping notice and tracking number on New Year's Eve.(!) I agree, the handwritten note was a nice touch.


"We have only one thing to give up. Our dominion. We don't own the world. We're not kings yet. Not gods. Can we give that up? Too precious, all that control? Too tempting, being a god?"

#12 Randal6393

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Posted 29 January 2014 - 19:03

Yep, I've been dealing with Todd for over ten years -- always courteous, always accurate, and fast with his shipping. Goulet Pens is the only other merchant that I feel is as good with their customer care.

 

Enjoy,


Yours,
Randal

From a person's actions, we may infer attitudes, beliefs, --- and values. We do not know these characteristics outright. The human dichotomies of trust and distrust, honor and duplicity, love and hate --- all depend on internal states we cannot directly experience. Isn't this what adds zest to our life?
 


#13 klw

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Posted 29 January 2014 - 21:46

Todd's word is is bond.



#14 Blue_Moon

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Posted 29 January 2014 - 21:56

I had issues with two pens I got from Todd - manufacturer was the problem, not Todd.  He was very responsive to my e-mails and helpful.  Actually, you find out more about a person/on-line store when you have a problem and see how they deal with it.  I have since received products from him that were perfect, and will continue to purchase from him.


Franklin-Christoph, Italix, and Pilot pens are the best!
Iroshizuku, Diamine, and Waterman inks are my favorites!

Apica, Rhodia, and Clairefontaine make great paper!


#15 Jdp2496

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Posted 30 January 2014 - 00:41

Tomgartin - I believe iSellPens is doing a closeout on all Lamy products, it is quite unfortunate, but in order to prevent such things from occurring in the future to Todd and other smaller pen businesses, we must support the small stores! After all, iSellPens is absolutely great and Todd truly cares about his customers.

 

From what I've experienced, all I can say is that I will definitely be placing most all of my future orders from Todd. Great service and lightning quick shipping! 



#16 Kashmir

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Posted 02 February 2014 - 02:28

I can rate Todd at the top of my list. He ships lightening fast, is always courteous, and has some of the best prices. After purchasing a Lamy nib and converter he let me know that he was discontinuing the line and I figured there was no better time to try a 2000. At $109 (with the 5% off) it is quite a bargain and free shipping to boot.

#17 Fabienne

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Posted 02 February 2014 - 04:15

Todd is fabulous. I love him. Great seller!



 It's for Yew!bastardchildlil.jpg

 


#18 flyshot

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Posted 02 February 2014 - 04:58

I blame Todd for getting me hooked on fountain pens 😉. He sold me my very first fp. He is such a nice gentleman!!!
"And he saith unto them, Follow me, and I will make you fishers of men.". Matthew 4:19

#19 Jdp2496

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Posted 02 February 2014 - 17:48

I have yet to find someone else as kind and courteous as him in the retail world. He truly is exceptional.



#20 av8r172

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Posted 02 February 2014 - 17:50

Love Todd!  Never disappointed with an order from him.







Also tagged with one or more of these keywords: isellpens, pens, small order, goulet pens, goulet, todd, nussbaum, todd nussbaum



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