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Not What I Thought...

pelican edelstein

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11 replies to this topic

#1 wnclee

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Posted 26 January 2014 - 05:43

Hello. Hope all are well. I bought (too quickly) the Pelikan Edelstein Amber "2013 Ink of the Year" Mostly based on the Edelstein name along with Ink of the Year thrown in... I've tried again and again, but just do not like the ink. My fault though. Impulse purchase. Farheny's won't exchange it for a credit (they do have their policy) and my last resort is to go straight to the source. Cannot find their address for Pelikan or Edelstein anywhere. If anyone has this info, please share...Thank you, Leroy P.S. A very good ink, but the color isn't very unique and have others too similar...LWL



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#2 Lyander0012

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Posted 26 January 2014 - 06:48

Post a few scans or pics of the ink + writing samples? Based on initial Googling, I may be interested in purchasing. 

 

That's the nice thing about playing with fountain pens: if something isn't your type, there's likely to be someone out there willing to take it off your hands :)

 

 

Cheers!

 

Kevin


"The price of an object should not only be what you had to pay for it, but also what you've had to sacrifice in order to obtain it." - The Wisdom of The Internet


#3 DanF

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Posted 26 January 2014 - 08:46

I don't think that anyone will exchange it once it's been opened. I think you will just have to sell it to someone else if you don't like it, and chalk it up to experience. 

 

Dan


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#4 Pterodactylus

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Posted 26 January 2014 - 09:18

Very funny idea to ask the manufacturer to get a refund because you do not like the color :)

The manufacturer neither has a contract with you nor the product was faulty.
What do you expect the shop or manufacturer should do with an already opened bottle?

The manufacturer would not even take a untouched bottle back, they have no contract with you, they did not sell it to you.

My recommendation, if you don't like it, try to sell it or even better make a gift out of it for somebody who might enjoy the color.
There is also PIF thread, I'm sure somebody will enjoy it.
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#5 proton007

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Posted 26 January 2014 - 09:29

Hello. Hope all are well. I bought (too quickly) the Pelikan Edelstein Amber "2013 Ink of the Year" Mostly based on the Edelstein name along with Ink of the Year thrown in... I've tried again and again, but just do not like the ink. My fault though. Impulse purchase. Farheny's won't exchange it for a credit (they do have their policy) and my last resort is to go straight to the source. Cannot find their address for Pelikan or Edelstein anywhere. If anyone has this info, please share...Thank you, Leroy P.S. A very good ink, but the color isn't very unique and have others too similar...LWL

 

I'm sorry Pelikan sold you a color you didn't like. Why don't you contact Pelikan Hannover? They'll be willing to help you with the refund or a replacement.


In a world where there are no eyes the sun would not be light, and in a world where there were no soft skins rocks would not be hard, nor in a world where there were no muscles would they be heavy. Existence is relationship and you're smack in the middle of it.

- Alan Watts


#6 The Blue Knight

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Posted 26 January 2014 - 09:59

Very funny idea to ask the manufacturer to get a refund because you do not like the color :)

The manufacturer neither has a contract with you nor the product was faulty.
What do you expect the shop or manufacturer should do with an already opened bottle?

The manufacturer would not even take a untouched bottle back, they have no contract with you, they did not sell it to you.

My recommendation, if you don't like it, try to sell it or even better make a gift out of it for somebody who might enjoy the color.
There is also PIF thread, I'm sure somebody will enjoy it.

 

Very much agreed. If I was personally going to spend £13+ on an ink I would buy a small sample first to make sure I like it enough to warrant spending £13. I wouldn't expect anyone to take it back as the product has to be in the original condition to warrant a refund and if the seller was to  sell on your bottle they would only get a fraction of what they were originally selling it for back.



#7 migo984

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Posted 26 January 2014 - 10:07

The ink is not faulty so why would either the retailer or manufacturer refund the OP? The OP admits:"I've tried again and again, but just do not like the ink. My fault though. Impulse purchase".

 

I have a couple of bottles I don't like; it would never occur to me to ask for a refund. Accept the mistake, pass the ink to someone else, (perhaps do a PIF), and move on.


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#8 lapis

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Posted 26 January 2014 - 10:56

Let's say the ink is not faulty in the sense that it is covered with SITB or a lot of it has precipitated. I've never heard of a store which would give you your money back for an opened bottle. The list price here of 13.90 Euros  is no reason to regret. (Mine costed 11.90 and I love it.) Just be happy that you didn't wreck a pen for 100+ and then want to take it back. Funny thing is, I did do this once because I ended up not liking the pen (it was easy to see that I hadn't wrecked it.) . So I cleaned the 146 and took it back and exchanded it for another pen. But ink being a consumption product means that they (the store or the manufacturer) won't take it back. If the pen had had an accident, it could be repaired, but not the ink...


Life is too short to drink bad wine (Goethe)


#9 Sasha Royale

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Posted 26 January 2014 - 11:05

Impulse buying is a trait that I have found in most of the personalities I like.  Such friends have always been

a little more fun to be around.  I wonder whether you will like it better, on another color paper.  If you decide

against selling it for the few pounds that a "used" bottle of ink brings, it can become an ink with which to

experiment.  What ARE your favorite ink colors ?

 

What change(s) in the color would make this ink more pleasant to your eye ?  This is the place to ask.. 


Auf freiem Grund mit freiem Volke stehn. 
Zum Augenblicke dürft ich sagen: 
Verweile doch, du bist so schön ! 


#10 Abner C. Kemp

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Posted 27 January 2014 - 03:17

The ink is not faulty so why would either the retailer or manufacturer refund the OP? The OP admits:"I've tried again and again, but just do not like the ink. My fault though. Impulse purchase".

 

I have a couple of bottles I don't like; it would never occur to me to ask for a refund. Accept the mistake, pass the ink to someone else, (perhaps do a PIF), and move on.

 

+1 The OP also said it is a nice ink but they have too many similar colors. That certainly isn't Farheny's or Pelikan's issue. I've bought a few inks that didn't work out as well. The best thing to do is either sell them to recoup some of the funds or gift them. 


Edited by Abner C. Kemp, 27 January 2014 - 03:20.


#11 mortiana27

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Posted 27 January 2014 - 03:58

This might help. You can fill out the form on their site, or you can send a letter to the address listed at the bottom of the page. :)


Edited by mortiana27, 27 January 2014 - 03:58.


#12 Runnin_Ute

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Posted 27 January 2014 - 04:22

Couple of things you might try....

 

Wait. After not using it for a while and coming back to it, it might change how you feel about it.

 

Try with a different nib. I have Noodler's Apache Sunset and like it in most nibs I have from EF to B - Something about it with my Lamy 1.1 mm I just don't like.

 

PIF a couple of samples or the whole bottle

 

Sell what you have left....


Brad
 
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