So I have heard back from TWSBI again.
I did as Speedy told me and I contacted the TWSBI Taiwan support email. After not getting a response for 2 days I contacted them again. I then got a response (and the response was for the US email as the Taiwan support had passed me back to them. Nice pointless running around there TWSBI) saying that they had somehow responded to the wrong email address (no idea how) and told me they would send me a replacement 1.1 Stub nib. I then asked about the other nibs and I waited for a response, which didn't come.
So I emailed them again yesterday asking what was happening. I then got another response from the US based email. In this email I have been told:
'A lot of times, there isn't anything wrong with the unit, just needs a slight tweak'. Sorry TWSBI, but if it needs a slight tweak there is something wrong.
'It is near impossible for one person to have issues with three pens from us'. So, I'm a Liar? I have pictures in my review of the TWSBI pens that indicate otherwise.
'We check and double check each pen before leaving the factory'. Uh Huh, a fair few people around (on both this forum and other forums) report issues with your nibs out of the factory. So your QC is not good, and your checking and double checking seems to be failing fairly consistently.
'At times someone might land a pen that might've slipped out of the factory with a finicky nib, however, for someone to get 3 pens with nib issues, that's lower than 1 percent'. Interesting. These figures are based on what? Sounds like one of the many stats that are simply made up on the spot to me.
Now, in fairness to TWSBI they have offered to pay for some of the shipping costs, but I honestly have no desire to deal with them after these emails. The emails I have gotten from them have been, at best, poor. I am apparently the bad guy for receiving poor quality goods. I have received a lot of poor service in my time, but TWSBI's has got to be some of the worst.
So, clearly TWSBI have no desire to rectify the issues they have, so I have decided to take a look myself. I used my Digital Camera to zoom in on the nib and what I found was each nib seems to have a bit of a baby's bottom. The nib on the VAC700 had the least, and the M nib on the 580 was the worst. I then got each of the nib units and filled a sink with hot water. I then submerged the nibs in the hot water and kept them there for a couple of hours.
I then dried the nibs, put them back on the pens and made sure ink was flowing. I then got some very fine sand paper (being in Aus with such a low percentage of FOuntain pen usage, tools for fountain pens are VERY hard to get a hold of) and gently rubbed the nibs on it, a couple of times in each direction. I would then test on paper.
After doing this for each of the pens, I now have pens with nibs that work far more in a far more reliable manner. Now, I have not had a huge amount of time to test each of the nibs, but from my testing so far the hard starting and skipping is totally resolved. The nibs are nice and smooth on the paper, although the 580 M nib has more feedback than the others.
So, after this entire rigmarole with TWSBI I finally have working pens. I had to fix them myself, and TWSBI support was pathetic, but at least they are working.
Are the pens worth everything I have been through? Not in a long shot.
Currently collection:Lamy Safari's x5, Lamy Al Star's x3, Lamy Studio's x2, A Lamy 2000, Kaweco Sports/AL Sports x7, Noodlers pens (Konrad and Ahab) x10, Noodlers Konrad Ebonite x2, Hero 616 x10, Reform 1745 x10, Sailor 1911m x2, Sailor 1911 Realo x3, Sailor Pro Gear Realo x2, Sailor Pro Gear Imperial Black, Sailor 1911 Sterling Silver, Visconti Opera Club Cherry Juice (M Dreamtouch Nib), Visconti Opera Elements x3 (Amber and Black with M Dreamtouch Nib, Blue with M Gold Nib), Visconti Homo Sapiens Steel Age Maxi, Visconti Homo Sapiens Bronze Age, Montblanc 146 Le Grande... Plus I am sure I have forgotten some.