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A+ to Chartpak


Moondrop

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The inner cap of my 200 broke recently, leaving me with a capless pen. I emailed Chartpak, was told to send it to them. Sent it out to them on the 31st of March, they got it (according to UPS) on the 5th of April. I got it back, via FedEx, today. I wish the cap hadn't broken in the first place, but I'm thrilled with the service I got. :D

"We have only one thing to give up. Our dominion. We don't own the world. We're not kings yet. Not gods. Can we give that up? Too precious, all that control? Too tempting, being a god?"

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Hi Pensketcher,

 

Good to hear you have your pen back, all fixed again.

 

Over here in Europe we don't have ChartPak, but Pelikan service is very good indeed, although you have to wait a trifle longer here for a repair. I cracked the barrel on my (pre-owned) M800, and it was repaired for the cost of postage...

 

I was impressed...

 

Kind regards, Wim

the Mad Dutchman
laugh a little, love a little, live a lot; laugh a lot, love a lot, live forever

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Yup. They're great folks there. Quick to respond, quick to repair. Nice to talk to also. Especially for a tang-tongueled nutcase like me. Kathy was very tolerant as I bumbled my way through a question some time back.

KCat
Save animal lives - support your local animal shelter

My personal blog https://kcdockalscribbling.com

My nature blog https://kcbeachscribbles.com
Venerable are letters, infinitely brave, forlorn, and lost. V. Woolf, Jacob's Room

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Kathy is super fast.

 

Purchased an 805 on the greenboard on Monday and had the seller ship directly to Chart pak for a nib exchange. The Fedex packaged arrived this morning at the office. From seller to Chartpak, nib swapped, tested, packaged, shipped over the border, through Canadian customs and on my desk all within 5 days. It's uncanny.

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I was talking about Chartpak the other day and Hubby asked me what a chartpak was.

 

I explained and started rattling off names and he just thought it was hilarious that I knew that much about them.

 

well - doesn't he know the names of most of his gamer folks?

 

sigh.. pens just don't get no respect!

KCat
Save animal lives - support your local animal shelter

My personal blog https://kcdockalscribbling.com

My nature blog https://kcbeachscribbles.com
Venerable are letters, infinitely brave, forlorn, and lost. V. Woolf, Jacob's Room

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Not sure if it's just bad luck but I've gotten all hard starters on a series of nib exchanges recently. Once I manage to get them to start, they all seem to write great.

 

This includes a fine M400, a medium M600 and a broad M805. Even after thorough flushing and experimenting with different inks. Anyone else have a similar problem?

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