I followed this post with interest and will be grateful if you can provide me the contact details of the Texas based repair specialist since I too need to get a couple of pens attended to. Thank you
This is the first time I have ever used the repair service. I also haven't got my pen back yet. So I have no idea how good he is. According to the website, he has had 30 years of experience and the few sentence of conversation I had with him over the phone give me the impression he know what he is talking about.
The Official Repair service for Waterford Pens (at least according to the place I bought it) is
Hampton-Haddon Marketing Corp.
4700 Wissahickon Ave
Philadelphia, PA 19144
When I contacted them regarding my nib damage the nice lady informed me that an 18k gold nib replacement is going to be ~$100 and if the damage is minor I could get it repaired for far less. She then referred me to a nib repair specialist.
At first I was going to just get a new nib from Waterford but reading the forum I realized that nib could be adjusted for individual's writing style. So I contacted the repair specialist regarding the repair and adjustment. The contact info is Louis
He either owns or works for http://www.theinkflow.com/'
class='bbc_url' title='External link' rel='nofollow external'>The Ink Flow.
I Should have my pen back by the end of next week. I can post a review about it then. I want to emphasize again that I have no idea how good this repair person is. So might not want to jump the gun and send in your pen too
Edited by JamesX, 09 December 2009 - 17:44.