Hello everyone!
I promised a review of this new offering from Renaissance Art several weeks ago, so here it is.
Ordering/Customer Service -- 10/10:
The ordering process was very straightforward. The entire bag is custom made to specifications given on a web form at the Renaissance Art web site. I picked the options I wanted, put in my credit card number, and away it went. All of the options were carefully explained, so I never felt as though I wasn't sure of exactly what I was getting. Renaissance Art took only one day to get my bag together and ready to ship. No incidents with the shipping. Overall, I'd say that they really are as good as everyone says regarding customer service.
General Impressions/Utility -- 7/10:
When the bag arrived, the first thing I noticed was that the leather looked much different than the pictures on the web site. Even my pictures below don't do the actual finish of the bag justice. I expected a smooth leather like it appears in the picture, but the leather actually has bumps and pock marks in it. I don't actually care for the finish much, though that might be personal preference. I anticipate that the finish will get better as the bag wears in, though it is certainly not what I was expecting and I was a bit disappointed by it. I was also disappointed by the lack of padding in the bag. Since this is a laptop bag, I assumed there would be at least some level of padding, but there is absolutely none. Finally, the strap, as you can see from the pictures below, resembles a belt with a buckle. This would be fine except for the shoulder pad will not go over the buckle and so when the messenger style bag is worn like it should be the shoulder pad is only on the very front of the shoulder, and not on the top (with the buckle digging in on the top). The good news is that the bag is basically what I was looking for -- a professional bag that can carry my laptop, yet still look classy while avoiding the typical Tumi-style "here is a laptop bag please steal me" look. The price for a leather bag of this quality is fairly reasonable, as well.
For reference with the below images, my bag specs were:
Laptop Messenger Bag
Snug fit for MacBook Pro 15", with Small-sized shoulder strap
Outside front compartment, extra internal compartment, no closures
The final picture shows the size of the bag compared to my Crumpler Very Busy Man, and my Timbuk2 small sized messenger bags.
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