Since the topic of Liasons came up a short time ago - a while ago I had to give up on my Liason. Ebonite brown barrell. I really liked the weight of the pen, but due to all kinds of flow issues - tried everything - changed feeders, inks, cleaned etc.

So now - it's sitting in my cheaper/or fix mug.

Where is the best place to send this pen to salvage it. the nib is still great - everything works - but it doesn't write - so an overhaul or something is needed.

Need an address - please and thanks all. Nice to hear that some Liasons are writing.

Bill

============

It just may have to go to Waterman, 1-800-BEST PEN.

Hope it works out; the Liaison is a nice pen.


diane

I had the same flow problems with my Liaison and had returned it to Waterman for nib exchange and then repair.
Sent it to someone else for repair.
Finally I sent it to Sherrell Tyree of Ink-pen.com who made it work very nicely!

Good Luck

Good luck....mine works nicely (touch wood!).

I never considered the liaison as a great pen, here are they:
-dullness of the nib
-many friends complained of leakings and bad ink flow problems
-tubular nibs don't offer the same ink flow as classical nibs and the feeder is specific too
I always preferred the man 100 and the gentleman over it.

well - Waterman lists Sanford as the starting point in Canada - and I do mean starting point. I sent a Sonnet to Sanford 3 times and finally they got it right. There's something about the Liason feed as mentioned. I've widened a couple and still problems ... may as well start my rant about 200.oo fountain pens not working. I get a thousand pieces of Spam in my email but no one can be concerned about something called the 'written word'. if some of these companies made air craft parts we'd be in real trouble. We all work in businesses that accent "consumer satisfaction". I hear the phrase all the time - great companies still do it - some say it and don't do it. In my business if we get one word of a radio spot wrong, the client gets about 4 "correct" freebies. If my staff have unhappy clients I hear about it Loud and Clear. Waterman is a great company - Liason could be just a quirky pen; but other companies just poke along figuring that if they sell a billion markers a year - what the heck - we can probably get 200.oo for a snooty fountain pen user. sorry about the rant. I just don't understand premium prices and quality control. Business sense tells us they should go hand in hand.

w

Amen brutha.

There are actually two issues here, the one you mention of them selling products they KNOW have some issues and the second is not standing behind their product when someone actually goes to the effort to address a problem via the warranty process.

I know this is the wrong board for this, but I also have an issue with my Parker Sonett. I bought it used so as I understand it, I have no warranty recourse with Parker, and I think that stinks. Skipping and inner cap issues are well known with this pen and when it retails for >$100 new I'd think they should address an known issue no matter who owns the pen.

What really makes the whole thing stick in my craw is that I have 65 year old Esties that sold new for about $2.00 and I bought TOTALLY RESTORED to like new for like $35 AND a $35 Phileas, (obligatory Waterman mention) both with steel nibs that will write circles around my $100+ Sonnet in it's current condtion. And Parker pokes you in the eye even harder by the Sonnet being so nice looking, well balanced and then just not writing worth a flip (in so many cases).

Bruce in Ocala, FL