I just wanted to post a note describing my great customer service experience with Aaron Svabik at Pentiques. Some of you may remember that Aaron was clearing out a bunch of Parker 51s through the marketplace earlier this year. I couldn't resist the bargain price and bought a cedar blue demi.
The pen arrived in perfect cosmetic condition, but the nib was very scratchy for me. Aaron had sold the pens as-is and said that most of them probably just needed a good cleaning. I wrote to Aaron and he immediately and graciously agreed to replace the nib for free. The replacement nib also felt scratchy to me, so Aaron suggested that I send one of my favorite writers and he would shape the problem nib to match it, again for free. I got the pen in the mail today and it writes beautifully. So bravo to Aaron and Pentiques!