Well, we all had our doubts and troubles with eBay or PayPal at one time or another. Here's to a great experience: I purchased 20 Apica CD-11 Journals (8.25x5.75") from Taylorsintherockies. My order arrived today and instead I received 20 of the CD-10 (5.75x4.25")
I emailed the seller and Molly answered instantly to apologize and shipped out my correct order. When I offered to return at least part of the small books, her answer was: "No, it's my policy for you to keep my mistakes. Perhaps you can give them to some friends and refer them to me if they want any more?"
So now I have 20 CD-10 and 20 CD-11 notebooks. Don't think I will live long enough to fill them, but I hate to be one short :-)
Thanks for letting me express my appreciation for good old fashioned customer care!
Bart