PM = Private Message (also known as, I believe, the b/c, or Back Channel!)
Left-click your mouse on the name of the person to whom you want to send a PM, then do the same on the Send a Message option which appears....then you'll be given lots of boxes, to fill-in or ignore, as appropriate, to create and send your message.
Good luck...just give it a try....send someone(me if you like) a Test Message, to see how it works.
If you send it to me, and it works, I will reply and you'll see the whole system in action!
If I don't reply, post again in this thread, and we'll try to sort it out!!
I have never used My Assistant, so someone else can answer that one