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PigRatAndGoat
I have been reading around awhile and I am truly confused about the warranty policies of Montblanc when it comes to items purchased off the internet. Montblanc says they don't condone internet sales in their FAQ and say they will charge you for service, etc. People around here seem to getting warranties, or so my impression is. So, whats the deal? Will I get full warranty coverage if I purchase a new Montblanc product from internet vendors who say they are "Authorized", like Fountain Pen Hospital and World Lux?
Oh, does it matter that I live in Canada?
Thanks!
kaisede
for world lux and fountain pen hospital you will, i have purchase MB from them and brought it back to MB boutique near my house. both them they have honor it. other place i am not so sure. just make sure that they stamp the warranty card.
PigRatAndGoat
Warranty card? I never got one of those when I purchased my pen from the boutique.
kaisede
QUOTE(PigRatAndGoat @ Jan 30 2008, 11:37 AM) [snapback]496721[/snapback]
Warranty card? I never got one of those when I purchased my pen from the boutique.


it is stamp at the last page of your MB booklet, that page have information that needs to be filled out, like date of purchase, model, serieal number etc...
RitaCarbon
QUOTE(kaisede @ Jan 30 2008, 04:47 PM) [snapback]497508[/snapback]
QUOTE(PigRatAndGoat @ Jan 30 2008, 11:37 AM) [snapback]496721[/snapback]
Warranty card? I never got one of those when I purchased my pen from the boutique.


it is stamp at the last page of your MB booklet, that page have information that needs to be filled out, like date of purchase, model, serieal number etc...


I have two MBs, both with papers. I got them fom Zales Outlet Store. They did not fill out the papers with the first one (Purple Generation). For the second (Meisterstuck 149), they did, but did not stamp anything. I am thinking about changing the nib for my Meisterstuck - from B to OM. Does it mean that I will not get any free service? How much do they charge for nib replacement in my case?
PigRatAndGoat
QUOTE(kaisede @ Jan 30 2008, 07:47 PM) [snapback]497508[/snapback]
QUOTE(PigRatAndGoat @ Jan 30 2008, 11:37 AM) [snapback]496721[/snapback]
Warranty card? I never got one of those when I purchased my pen from the boutique.


it is stamp at the last page of your MB booklet, that page have information that needs to be filled out, like date of purchase, model, serieal number etc...


Ummmm, nope. Still not seeing it. I think a receipt will be fine though right?
kaisede
QUOTE(RitaCarbon @ Jan 31 2008, 01:17 AM) [snapback]497536[/snapback]
QUOTE(kaisede @ Jan 30 2008, 04:47 PM) [snapback]497508[/snapback]
QUOTE(PigRatAndGoat @ Jan 30 2008, 11:37 AM) [snapback]496721[/snapback]
Warranty card? I never got one of those when I purchased my pen from the boutique.


it is stamp at the last page of your MB booklet, that page have information that needs to be filled out, like date of purchase, model, serieal number etc...


I have two MBs, both with papers. I got them fom Zales Outlet Store. They did not fill out the papers with the first one (Purple Generation). For the second (Meisterstuck 149), they did, but did not stamp anything. I am thinking about changing the nib for my Meisterstuck - from B to OM. Does it mean that I will not get any free service? How much do they charge for nib replacement in my case?


without the stamp they will charge you, for the 149 i think it is 300 for the nib last time i asked and they also charge you labor. The free nib change has to be done within 6 weeks of your purchase date, it should be dated on your warranty card. Pass that date they will charge you. You should think about OB, the line width of OM might too narrow for you to tell the difference. I have an OB on my Valtaire, and I think it is just the right width.
kaisede
QUOTE(PigRatAndGoat @ Jan 31 2008, 10:16 PM) [snapback]498457[/snapback]
QUOTE(kaisede @ Jan 30 2008, 07:47 PM) [snapback]497508[/snapback]
QUOTE(PigRatAndGoat @ Jan 30 2008, 11:37 AM) [snapback]496721[/snapback]
Warranty card? I never got one of those when I purchased my pen from the boutique.


it is stamp at the last page of your MB booklet, that page have information that needs to be filled out, like date of purchase, model, serieal number etc...


Ummmm, nope. Still not seeing it. I think a receipt will be fine though right?


Here is the pick of my warranty card filled out.
frnt cover of my booklet,


last page where the card is

RitaCarbon

I have two MBs, both with papers. I got them fom Zales Outlet Store. They did not fill out the papers with the first one (Purple Generation). For the second (Meisterstuck 149), they did, but did not stamp anything. I am thinking about changing the nib for my Meisterstuck - from B to OM. Does it mean that I will not get any free service? How much do they charge for nib replacement in my case?
[/quote]

without the stamp they will charge you, for the 149 i think it is 300 for the nib last time i asked and they also charge you labor.
[/quote]

WOW! For that price I'll buy Mozart. I love that super buttery-smooth wide nib from my 149, and it just melts in my hand like pure heavenly joy. But I want to know how it feels to write with a medium MB nib.

Thanks for your info.
PigRatAndGoat
QUOTE(kaisede @ Jan 31 2008, 08:45 PM) [snapback]498706[/snapback]
QUOTE(PigRatAndGoat @ Jan 31 2008, 10:16 PM) [snapback]498457[/snapback]
QUOTE(kaisede @ Jan 30 2008, 07:47 PM) [snapback]497508[/snapback]
QUOTE(PigRatAndGoat @ Jan 30 2008, 11:37 AM) [snapback]496721[/snapback]
Warranty card? I never got one of those when I purchased my pen from the boutique.


it is stamp at the last page of your MB booklet, that page have information that needs to be filled out, like date of purchase, model, serieal number etc...


Ummmm, nope. Still not seeing it. I think a receipt will be fine though right?


Here is the pick of my warranty card filled out.
frnt cover of my booklet,


last page where the card is



Oh no! I have anything that even remotely looks like that. unsure.gif
Now what?
kaisede
did you already brought the pens? if just ask world lux or fountain pen hospital to stamp it for you. they will know what you mean when you say "please stamp the warranty card for me" If not than you can try to used the reciept, some MB wont, some will.
PigRatAndGoat
QUOTE(kaisede @ Jan 31 2008, 10:10 PM) [snapback]498793[/snapback]
did you already brought the pens? if just ask world lux or fountain pen hospital to stamp it for you. they will know what you mean when you say "please stamp the warranty card for me" If not than you can try to used the reciept, some MB wont, some will.

I'm thinking of my next purchase right now, but I do have one from a MB boutique that doesn't have any warranty card of any sort. I don't anticipate any problems, but I want to make sure I still get free repairs if necessary.
Chemyst
QUOTE(kaisede @ Jan 31 2008, 08:34 PM) [snapback]498690[/snapback]
without the stamp they will charge you, for the 149 i think it is 300 for the nib last time i asked and they also charge you labor.

It was $30 this past summer to swap my Chopin nib. Mont Blanc will send you an estimate for the work, which you sign and fax or mail back to them with payment and then they'll go to work. I took about 2 weeks from start to finish.
RitaCarbon
QUOTE(Chemyst @ Feb 1 2008, 07:27 PM) [snapback]500152[/snapback]
QUOTE(kaisede @ Jan 31 2008, 08:34 PM) [snapback]498690[/snapback]
without the stamp they will charge you, for the 149 i think it is 300 for the nib last time i asked and they also charge you labor.

It was $30 this past summer to swap my Chopin nib. Mont Blanc will send you an estimate for the work, which you sign and fax or mail back to them with payment and then they'll go to work. I took about 2 weeks from start to finish.


If it's just $30, it's not that bad at all. In the same time, I am really getting into that B nib, though I would be happier if it produces a narrower line. The feeling is so super buttery-smooth that I am afraid I am going to be really sorry and badly missing it if I change the B nib to M. I went today to Jay's Luggage Store, where they have a special stand for MBs, and touched paper with their M-nib Mozart and Meisterstuck 143 (my obsession with MBs made the salesman blush, but it's his problem, not mine). It did not feel the same, so it was peasant too. They did not have the Chopin though. How does it feel with different nibs? Chemist, could you tell me?
Worldlux have the best price for the Chopin now with free 3-day delivery, sounds very tempting.
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