QUOTE(Tom L @ Feb 3 2007, 07:33 AM) [snapback]225495[/snapback]
I'll add to Richard's comments about the accuracy of the colors in Conway's ads by pointing out that the Westminster, which was very clearly teal in their ads, arrived only to be clearly green!
Must have thrown off enough people that they actually remade a limited number of the pens in a teal color to match the photos. A case of reality mimicing advertising.
Hi Tom,
The Westminster advertisement was a proofing issue. We have had conversations about this before. Bill Riepl produces the photography for Conway Stewart and it was simply a case that we were all admiring the advertisement and artistic style rather than colour proofing that 'particular' pen.
This happened only once, and we are all human. Please don't keep hammering on this issue as it does not allow us all to enjoy other Conway Stewart images in fear of a true colour match.
Concerning the point you raised about launching the Westminster in the Teal colour-- we just simply responded to market demand. Consumers liked the Teal and requested us to launch the Westminster in that finish. Many consumers requested specific limited edition numbers and we were pleased to accommodate their requests. Conway Stewart takes customer service very seriously and I can assure you that there will not be a colour match problem again on further advertisements.
With kind regards,
Mary Burke