[Elaine]

I am deeply sorry for the lack of communication regarding ink sales. It has been a rough few months for me, including two extended trips across country for two separate family medical problems (involving major surgery for my father and my step mother). I have had limited internet access and even more limited time and energy. I realize now that the other admins thought that I was handling the communications on the ink so they are not to blame for the lack of communication.

I will be returning home late night Saturday Nov 7th. My first priority will be to take care of ink orders. The first order of business will be to ship ink that has been paid for. I understand that some of you prefer a refund and if that is still your preference the refund will be issued immediately. The second priority will be to send invoices for those that have ordered ink. Those orders will be shipped within a day of payment.

Again, I cannot apologize enough for the lack of communication and action on the ink and I anticipate that future orders will be dealt with in a more timely manner.

Elaine

[ZeissIkon]

Glad to hear things are more or less under control for you, Elaine. I'm not one who's ordered ink (though I'm almost due to buy some more, with a couple bottles running low), but I've seen a few posts wondering what was happening. Communication problems happen, but family has to come first.

[HenryLouis]

good, i might order some.

[kiavonne]

Elaine, I sure hope your family is ok. This has been one revolving door of a year and I hope everything will be ok for you and for all of us this next year.

I'll likely be ordering some more ink here soon, as well, though I'm not quite out yet.

[dannyboy]

Elaine, I'm sorry to hear of all your family problems and I hope and pray everyone will be OK soon. I'm one of the ones who's ordered ink and need to be invoiced for it. I did wonder why I hadn't received a reply one way or another, but I'd assumed that maybe the ink was no longer available. Thanks for letting us all know of the situation.

[Nikhil]

A bottle of ink is gladly trade a 1000 times for a family's good health. Good luck, and I would be sure that most people wouldn't mind waiting a few extra days after hearing of this delima

[Elaine]

Nikhil, on 07 November 2009 - 10:30 PM, said:

A bottle of ink is gladly trade a 1000 times for a family's good health. Good luck, and I would be sure that most people wouldn't mind waiting a few extra days after hearing of this delima

Unfortunately it's been a lot more than a few more days that people have been waiting. Sorry again.

[Elaine]

Ok, previously paid orders are boxed up and will be going to the post office tomorrow morning. Now on to new (and many not so new - did I say I'm sorry?) invoices. I hope to have all invoices sent by the end of the night. :-)

[pen2paper]

Elaine, is this the Tulip Noire?
I mentioned it in a current poll discussing the potential for a 2010 FPN LE pen..
suggested a pen matching the color of the FPN ink.
Hope all will be well for you and yours soon!
p2p

[Elaine]

pen2paper, on 08 November 2009 - 05:23 PM, said:

Elaine, is this the Tulip Noire?
I mentioned it in a current poll discussing the potential for a 2010 FPN LE pen..
suggested a pen matching the color of the FPN ink.
Hope all will be well for you and yours soon!
p2p

All inks were affected by my lapse. All are back in play, but the Tulipe stock is getting low. We're ordering more :-)

[Elaine]

All ink orders are currently up to date as of right now. If you placed an order and have not received an invoice or a shipping notice, please let me know: fpnadmin@gmail.com

[jgrasty]

Hello, Elaine:

My inks arrived today! Thanks very much for your hard work getting them shipped.

[jniforat]

how does one order fpn ink?

[kiavonne]

jniforat, on 18 November 2009 - 10:08 AM, said:

how does one order fpn ink?

Go to the stickied page in the Market Watch. Here's a link to the thread: http://www.fountainp...showtopic=43242

[mrloco]

I got my Galileo Manuscript Brown today. Thanks!