All these problems being reported....but shouldn't all pens work perfectly out of the box? I keep hearing in other threads that TWSBI always works perfectly out of the box. The irony is pungent.
Realistically? Many new pens sold today aren't adjusted for correct ink flow -- the most common problem being that they're too dry.
And therein lies the problem. What is the prime function of a pen? In fact what's the sole function of a pen? To put ink on a page. Nothing else.
I could understand if a cheap Chinese pen that only cost £5 including shipping all the way from China didn't write perfectly out of the box, but for a pen that cost best part of £70 not to work out of the box is pretty much an insult to the customer. I'm not talking about being a little bit dry. I'm talking about being utterly unfit for purpose without a considerable amount of effort from the purchaser.
What if TWSBI made lawnmowers? They'd have the shape, the styling, the colour scheme that everyone told them they preferred. But what's that blunt steel bar in the box? "Oh that's the blade. We cut it to the right length but thought we'd let you, the customer, grind it, shape it and hone it yourself to get the cut you prefer." Hmmm.
I like the way TWSBI as a company operate, with their involvement of the pen community, the open and transparent way they have dealt with manufacturing problems, use of social media etc,. Speedy and co have read all the right Marketing textbooks, but they seem to have forgotten the fundamentals. To ship out a product that plain doesn't work is just wrong at the most basic level.