Appeal For Aid From A French Speaker

[Davros]

I'm sorry if this is miscategorized; I couldn't figure out if it was more ink-related, help-related, or market-related.

 

If anyone speaks French and has a facebook account, I would be eternally indebted if you would go to L'artisan Pastellier's account and ask them to add the inks Teodora and Olivastre in the 50 ml aluminum packs to their website ordering system so I can get them. I think they forgot to list them.

 

I have sent emails, a letter, and a fax. (The emails bounce.) I know they still exist, because they deliver orders in record time, but I would like to buy their green Callifolio inks in my next order, and I'm sure there are other internet-buyers out there, too.

 

I am 95% sure they're still making Olivastre and Teodora, since a friend got a free bonus pack in their order.

 

(Clarification: I'm not trying to start a write-in campaign or anything - I'd just like one person to point out to them, in French, that Teodora and Olivastre aren't in the online store, and people want them.)

[dan in montreal]

Hello. I've just sent them a message via FB. If and when they get back to me, I'll post their answer.

[saskia_madding]

Thanks to you both for this. Just yesterday I was doing the same thing, trolling the site for the two new inks. I eventually gave up. I'm happy someone else was more tenacious!

[Davros]

Hello. I've just sent them a message via FB. If and when they get back to me, I'll post their answer.

 

You are the best. Thank you so much.

[dan in montreal]

No problem. They've just answered. The good news is both inks are still available.

 

The bad news is you have to call them to place an order. The number of the atelier is 05 63 42 12 23 - once they get the order, you will be directed to their shop to finalize it and pay with a credit card. With a little luck, you will get to talk to someone who understands English...

 

Based on their explanation, I'm thinking they only make these inks in small batches (hence the need to speak to the people in the atelier first and the reason they are not listed on their web site).

 

Hope this helps.

[Davros]

That's helpful, though not what I wanted to hear! Thanks for reporting back.

 

Edit: I got a mysterious message pointing me toward Vanness, which is another good option that doesn't require phones. They have always been great (no affil.). Thank you, mysterious stranger!

Edited May 2, 2015 by Davros

[vannesspen]

I'm sorry if this is miscategorized; I couldn't figure out if it was more ink-related, help-related, or market-related.

 

If anyone speaks French and has a facebook account, I would be eternally indebted if you would go to L'artisan Pastellier's account and ask them to add the inks Teodora and Olivastre in the 50 ml aluminum packs to their website ordering system so I can get them. I think they forgot to list them.

 

I have sent emails, a letter, and a fax. (The emails bounce.) I know they still exist, because they deliver orders in record time, but I would like to buy their green Callifolio inks in my next order, and I'm sure there are other internet-buyers out there, too.

 

I am 95% sure they're still making Olivastre and Teodora, since a friend got a free bonus pack in their order.

 

(Clarification: I'm not trying to start a write-in campaign or anything - I'd just like one person to point out to them, in French, that Teodora and Olivastre aren't in the online store, and people want them.)

I know they make those because we recently restocked And I have those colors. They seem to only be available a few hours a day, a few days a week.

[Davros]

I know they make those because we recently restocked And I have those colors. They seem to only be available a few hours a day, a few days a week.

Thanks for the confirmation. I am really happy y'all carry these inks: they're really great. I just wish L'artisan was as easy to access, since I like getting my big weird overseas packages.