Service/repair Of Montblanc Le Grand

[penviper]

I hv a Montblanc Meisterstück Diamond pen Le Grand which I bought 2-3 years ago. apparently the clip and the ring trimings are found with pittings due to the humidity in Asia. Can I send it the pen for the replacement of the pen clip and the pen body rings? And wonder if the replacement is free of charge since it's material failures? Can anyone advise. tks.

Edited December 21, 2014 by penviper

[meiers]

Montblanc service will answer all your questions.

[zaddick]

You can send it in and they will tell you the cost before any work is done. If you take it to a boutique they should shop it to the service center for free.

 

I am not sure if they might consider the pitting a defect or not.

[Chrissy]

They will consider that it's a defect for which they will provide a replacement service. Whether it would be free or not is another matter. Personally, I doubt it.

 

They will answer all of your questions though

[______Zaphod_Beeblebrox]

I have had my Montblanc serviced out of the warranty period, they repaired/replaced the part of the pen at no charge to me even tho in the repair statement it was claimed it was damage caused by miss use or improper use by owner. Only had to pay to ship pen to them.

[s5blitzer]

I have seen this goes both ways - They may do a complimentary repair at no cost or charge a fee. Good luck!