Kaweco (U.s.) Customer Service

[TheRealScubaSteve]

I'm trying to get a BB nib for my Kaweco ICE Sport. Kaweco has answered both e-mails in less than two hours, but the "Michael" they refer me to (and forward the e-mail) has not replied in three weeks. I assume this is the U.S. distributor.

 

Any experience with such a thing? The e-mail is forwarded to an @eliteaccessoriesltd and an @aol (which seems strange) - both with new response.

[FrankvK]

Hi

if you contacted Kaweco in Germany, it may be that the Michael is their CEO (Michael Gutberlet)

BB nibs are available through most retailers who stock Kaweco. If you need the section also, these typically van be ordered

Regards

Frank

[wastelanded]

Sport nib/section units are readily available, usually around $10. If the colour of the section doesn't match, you can easily swap the nibs.

 

Check out ebay, I'm sure you'll find a Sport BB unit there. I'm surprised you haven't gotten an answer: Kaweco has some of the best customer service out there. Michael may be away at a show somewhere...

[TheRealScubaSteve]

There is one seller on e-bay, but it'd be cheaper to buy an entirely new pen. I was told that they could not be ordered from the U.S. distributor (at least by GPC) so I am eager to see what Kaweco has to say about it.

[dneal]

Jet Pens has Kaweco nibs.

 

Double Broad