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Free Changing Of The Nib


gant

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I was told that one can get free changing of the nib within the first four weeks after purchase.

 

Does this offer valid if the buy was bought from a non-authorized dealer? Let say if I buy a Pelikan pen from a thirdpart seller via Amazon?

 

Thankx.

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I don't know about other countries, but in the U.S. the answer is NO. I tried this and was told that unless the seller was authorized, the nib exchange would not be honored. Call Chartpak and ask the pen service department if the seller is on their authorized list. They will be able to tell you if the pen qualifies for nib exchange.

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If you're in the USA, I also think that Chartpak might have issue but I would encourage you to contact them to verify. This is information they had sent me previously;

 

"NIB EXCHANGE ON NEW PEN – is available here within four weeks of your fountain pen purchase, and we do not charge for the nib exchange or return shipping, BUT you will need to produce a receipt, and get our prior approval FIRST. If your receipt is outside of the four weeks, or if nib arrives damaged, you will be charged for the new nib."

 

That statement doesn't necessarily exclude your situation. Chartpak can be reached at penrepair@chartpak.com

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Gant- you are in Europe, in Sweden? The laws might be different there, so, check with Pelikan in Germany before you buy from Amazon. Why dont you buy from a good dealer in the Netherlands and why are you hung up on buying from some no-name dealer on Amazon?

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Gant- also check on Facebook, there is a group for all Nordic fountain pen enthusiasts, organised by Micheal(sp) who is a FPN member. The name of the group is the Swedish word for fountain pen. Check that group, because they will be able to give you current info about the pens yo are interested in, as well as info about nib exchanges, warranty issues and such.

The funny thing is that I was born in Stockholm!!!!!:)

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Wolverine1: Thank again for your advice. Stockholm is a beautiful city. I found a pen with the nib I want, so I do not think I need changing the nib.

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Gant- thank you. For future reference, the Dutch dealer I talked about is in Tillburg, and is named La Couronne de Compte. They are among other brands, also dealers for Pelikan.

I am glad that you found a pen that you wanted. Be well.

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