Worst Buying Experience Ever...

[eric.zamir]

Worst buying experience in almost 15 years of fountain pen collecting - from Pensinasia Marketing and its owner, G.h. Tay (Pensinasia).
For years, I've been drooling over his photos and I finally got it together to buy my dream pen from him. I paid a substantial deposit, and arranged to make the final payment, which I did, on Sunday. I must have sold off something like six pens. After all of that, he turns around and cancels the purchase because he was "not eligible for seller protection" from Paypal. After sitting on my money for a month. The real reason? He probably figured he could sell it for more money. I've bought and sold expensive pens from and to many people around the world. Always based on trust. It's that kind of hobby.

The man did not even bother to inquire, even ask for references, try and find a solution. Just took the nearest exit. Bummer.

[freewheelingvagabond]

Worst buying experience in almost 15 years of fountain pen collecting - from Pensinasia Marketing and its owner, G.h. Tay (Pensinasia).

For years, I've been drooling over his photos and I finally got it together to buy my dream pen from him. I paid a substantial deposit, and arranged to make the final payment, which I did, on Sunday. I must have sold off something like six pens. After all of that, he turns around and cancels the purchase because he was "not eligible for seller protection" from Paypal. After sitting on my money for a month. The real reason? He probably figured he could sell it for more money. I've bought and sold expensive pens from and to many people around the world. Always based on trust. It's that kind of hobby.

The man did not even bother to inquire, even ask for references, try and find a solution. Just took the nearest exit. Bummer.

 

I am sorry to hear about your experience. It's even worse since you sold off so many pens in order to buy a single pen and then it does not happen- apparently because of a very flimsy excuse.

 

A week ago I sent him an email mentioning that I am interested in a particular pen shown on the Pensinasia website. Have not heard back since then.

Edited December 2, 2014 by freewheelingvagabond

[KBeezie]

I can understand someone not wanting to ship to a country (or shipping method, non-trackable shipping isn't covered, or to unverified paypal accounts) that doesn't give them seller protection... but at least he could have refunded your money at the time of canceling the purchase. OR at the very least mentioned the stipulations to where and who he would ship to.

 

He should have noticed that he wouldn't be eligible for seller protection at the time you made the deposit if it was done thru paypal.

 

So no communication at all? Just a notice that he was canceling for that reason?

[eric.zamir]

I've been communicating with him for years.

He had no problem with the shipping. My accounts are verified.

Yes, he should have noticed at the time of the deposit.

So, no communication until he cancelled. Yes, he refunded.

But his reasons are suspect.