Broken Feed On Aurora Talentum

[j.a.j.]

I managed to brake the feed on my Aurora Talentum when i dropped it to the floor. The nib and pen are fine otherwise.

 

Is there any source for a new feed or do i really need to send the whole pen to Aurora? I have tried to contact a few European pen shops but they did not have the feed in stock.

 

I've understood the feed design is shared with large 88 and Optima.

 

[hari317]

do i really need to send the whole pen to Aurora?

there is no other option AFAIK. you can also opt to buy a new nib unit available off the shelf from some retailers.

Edited October 22, 2014 by hari317

[Nero]

I would suggest to send an email to Aurora and ask for a replacement feed. They might be willing to sell you one. I would try that before sending the pen to Italy just to replace a broken feed.

[j.a.j.]

Sorry, i forgot to mention that i already contacted Aurora. They told me very politely that they are more than happy to service the pen but do not sell spare parts.

[fabri00]

If you are in Finland is not a big problem to send the pen to Italy for servicing.

No customs, and no particular problems.

Aurora has a very good service.

[j.a.j.]

I did a search on forum. Based on the posts i read the quality of the service is very good but it can take quite a bit of time – i'm a bit impatient..

[eric47]

I don't know of anyone else besides Aurora who can service the pens because they don't provide spare parts even to shops who would be more than capable of making the repairs.

 

Aurora also likes that you send the entire the pen, not just the nib unit. Actually it's not a bad thing since they check out the pen while it's there, and/or you can indicate other issues the pen might have. If it's just the feed, it should take long for them to repair and get it back to you. While I've never broken a feed, I had a couple of nib units with stretched collars -- they couldn't hold the nib/feed any longer. Those came back to me quickly.

 

When the repair is more involved, e.g. a cracked barrel, it can take longer.

[j.a.j.]

Thank you everyone for the input!

 

Seems like i'll be visiting the post office soon.

[j.a.j.]

A small follow-up on the subject. After few months of pondering i sent the pen to Aurora. Got it back in about a month and am happy with the service i got from Aurora.

[BMG]

Thanks for the update! It's good to know that Aurora service is aok.