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Help Broke My D800 Pencil

Albinoni

By Albinoni
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Albinoni

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Hi everyone, I had a bad mishap yesterday at work I was carrying my clipboard and on it was my Pelikan D800 Souveran pencil and I accidently slid it off the clipboard and it fell down and hit the cement floor.

 

The front bottom section of it broke off, this is the bottom part where the cold part is where the lead comes out of. Apparently that broke off with the plastic.

 

I have had this beautiful pencil for over 10 years now and use it a lot in my job.

 

Help please on what to do. Can I just replace the from barell section or do I need to buy a whole new pencil

 

Thanks for your help

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daenghafez

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Although Pelikan currently has a 3 years warranty period for its product, you can try sending it to your local Pelikan service centre. Previously I sent my leaking M800 blue pen (old style) and they replaced it without any issue or payment. Of course I gave strict instruction that only the barrel to be replaced and not the cap or knob.

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Albinoni Vintage

Albinoni

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OK everybody here my poor Pelikan pencil has been sent back to Hanover, Germany to get fixed. Now I'm not sure if they will repair it and replace the required part this means the barrel section of the pencil. Or they might give me a brand new one. Wait and see

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bergnerm New

bergnerm

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I had an M800 FP that fell on a hard marble floor and broke completely in half. It was well out of the warranty period. I sent it in for repair with an offer to pay and got a brand new pen back, no charge!

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Albinoni Vintage

Albinoni

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I had an M800 FP that fell on a hard marble floor and broke completely in half. It was well out of the warranty period. I sent it in for repair with an offer to pay and got a brand new pen back, no charge!

 

Wow that is really good service it just shows how much Pelikan care about their cliental, but not sure if this would happen to me just have to wait and see, but if it doesn't, doesnt matter as long as I get it fixed one way or the other.

 

How long ago did your incident happen and also did they replace it with the same soft of M800 or a later model.

 

Thanks

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