Lamy 2000 Nib Swap

[gautampk]

Hello all,

 

I've recently got my hands on a Lamy 2000 in medium. Really I wanted a fine, but the deal was so good that I just went ahead and got a medium.

 

I know Lamy used to do free nib swaps for the 2000, since I found a post on here from a few years ago to that effect, but I was wondering if anyone had any recent experience with Lamy in the UK/EU?

[Miles Hand]

I have had almost exactly your experience. I'm in the UK. In August 2014 I bought a used Lamy 2000 in M and although I loved the pen I found the nib too wide. I emailed Lamy to ask if they would swap the nib for an EF and received a standard reply inviting me to take it to my nearest Lamy dealer, which I could find by using their 'find a dealer' section on their website. It didn't work on any of my devices, so I emailed them again to tell them that and to ask again if a nib swap was something they could actually do. This time they asked me to send it to them in Heidelberg and assured me that they wanted to rebuild my confidence in the brand. Still no mention of whether or not they would do a nib swap and no mention of payment.

 

So I put it in a Jiffy bag with a copy of the relevant emails and a note explaining that there was nothing wrong with the nib and all I was hoping for was a replacement finer one. Two weeks later the pen came back from Heidelberg with a replacement EF nib and an invoice for £0.00.

 

So I would say that the answer to your question is yes, Lamy will swap your nib - they just don't like to talk about it. Cut out your local Lamy dealer and send it directly to the Repair Centre at the factory in Germany with a clear explanation of what you would like them to do. You probably won't get an acknowledgement of receipt, as people on the forum have noted before, but in due course the pen will come back with the nib you always wanted. Probably.

[Algester]

DAMN IT WHY YOU GUYS SO LUCKY!!!... 2 weeks like my god a month at maximum while we (philippines) have to contend with 6 months waiting :< in the end I just went with what I got :< I should really just stop lamenting the fact... our country's lamy representative isnt that top notch

[gautampk]

I have had almost exactly your experience. I'm in the UK. In August 2014 I bought a used Lamy 2000 in M and although I loved the pen I found the nib too wide. I emailed Lamy to ask if they would swap the nib for an EF and received a standard reply inviting me to take it to my nearest Lamy dealer, which I could find by using their 'find a dealer' section on their website. It didn't work on any of my devices, so I emailed them again to tell them that and to ask again if a nib swap was something they could actually do. This time they asked me to send it to them in Heidelberg and assured me that they wanted to rebuild my confidence in the brand. Still no mention of whether or not they would do a nib swap and no mention of payment.

 

So I put it in a Jiffy bag with a copy of the relevant emails and a note explaining that there was nothing wrong with the nib and all I was hoping for was a replacement finer one. Two weeks later the pen came back from Heidelberg with a replacement EF nib and an invoice for £0.00.

 

So I would say that the answer to your question is yes, Lamy will swap your nib - they just don't like to talk about it. Cut out your local Lamy dealer and send it directly to the Repair Centre at the factory in Germany with a clear explanation of what you would like them to do. You probably won't get an acknowledgement of receipt, as people on the forum have noted before, but in due course the pen will come back with the nib you always wanted. Probably.

Thank you, that's really helpful. I shoot an email off to them and then post it.

 

I can't imagine why they don't want to advertise this service. I guess maybe it would become an issue if too many people started to take advantage...

 

DAMN IT WHY YOU GUYS SO LUCKY!!!... 2 weeks like my god a month at maximum while we (philippines) have to contend with 6 months waiting :< in the end I just went with what I got :< I should really just stop lamenting the fact... our country's lamy representative isnt that top notch

It helps that we get to send ours to Lamy HQ in Germany I think.

[henriklinden]

I have actually swapped the nib on my Lamy 2000 twice, first from a M to an F and then back to M again :-) First time it was through a dealer in Stockholm (called Penstore which gave excellent service) and the second time I sent it directly to Heidelberg and had it back within two weeks if I recall correctly. Both times free of charge except (only a small postage fee the first time). I think this was really superb service.

[KBeezie]

I have actually swapped the nib on my Lamy 2000 twice, first from a M to an F and then back to M again :-) First time it was through a dealer in Stockholm (called Penstore which gave excellent service) and the second time I sent it directly to Heidelberg and had it back within two weeks if I recall correctly. Both times free of charge except (only a small postage fee the first time). I think this was really superb service.

You have me tempted to try for a medium...