I have a beautiful OMAS Arte Italiana "The Paragon" that spent a few years in its original box, never inked, in an air conditioned environment.
I decided that I wanted to include it in my normal rotation, so I retrieved it from its box. Shock! The vinyl lining of the original OMAS box had reacted with the resin of the pen, causing vast pitting and bubbling in those areas where the pen touched the lining. I enclose a picture of the damage.
Since the damage was caused by the OMAS box and not by any misuse (the pen was never inked!) I sent the pen to Kenro for repair or replacement under warranty. Kenro informed me today that OMAS wants $300 to repair the pen!!!! It's their fault if the pen got damaged, I don't see how a serious company would charge the customer for this! Anyway, if you own an OMAS check the box: if it has a white vinyl lining, check the pen for damage!
I expect better customer service from OMAS....
Edited by tryphon, 16 June 2014 - 16:39.