Cross Beverly Dropped On Floor Onto Nib, Cross Rob Too Now;)

February 2, 2014

Hello FPN,

yes had an accident with the pen. The nib looks undamaged but has been forced into the body of the pen so that there is no overhang of the nib and the black feed mechanism. The feed mechanism is a bit loose too.

Do the mechanism and nib pull out on this model?

Is a replacement front half of the pen necessary?

Is it worth sending to Cross for repair (uk), since it is obvious it was dropped?

Look forward to any replies on this and thanks in advance.

Edited February 2, 2014 by Rob P

February 2, 2014

Hi, With my Cross pens, all bought new in the last few years, the nibs and feeds all push straight into the section, no threads.

So it's possible that the whole assembly inside the section has moved straight back, and possibly you can push it down again. If the nib hit the ground first, then I would be surprised if it was not bent in some way, but having tweaked the tine gaps on a few of these, the steel is fairly thick, and it might just be ok if it fell on a carpeted floor.

Cross service may say that it would mean a total replacement of the front section, but if it was mine, I would try to push the feed down, and see if it still writes without leaking.

Also I have found the nibs on my Aventura, Bailey and Century 2 overhang the feed by 1/8 inch (3mm), and there are no marks or grooves on the feed to set the nib by. Usually takes several 'goes' to get it all correct.

Hope that helps.

February 2, 2014

Thanks Mike59, I have tried to pull out the nib and feed but no luck. It might be possible to push the feed through from the other end, but there is a pointy bit in there which might break with any force. Not sure i want to use too much force to push or pull at the moment, without confirmation that both parts come out the business end of the pen for this model.

Hope someone can confirm this before i get my toolbox out.

Thanks again Mike59

February 5, 2014

You could simply send it to Cross for a repair. Their reputation for customer service is great and you will either get a good repair or a new part and the cost may simply be postage. Worth giving them a call anyway.

February 26, 2014

A little bit late. Again. As far as I know, Cross has a lifetime guarantee on everything they produce. I had a Cross Century Pencil given to me with a defective mechanism. Customer Service said to send it in with a 10USD processing fee, and it will be either repaired or replaced

I have a Cross Beverly in purple that I use. I believe it's advertised as a ladies pen, but even with my big fingers, it's a joy to use! I paid a whopping 25cents for it at a local flea market

Edited February 26, 2014 by Zookie