Has anyone besides msmidwifery had the problem with the finish peeling or flaking off the section? There's a number of reviews on Goulet's site that mention this problem.
(TL;DR... See pics below. Don't buy this pen until you're sure you are getting a pen that has had this paint flaking issue fixed.)
Yes, I am sorry to report I have experienced the "paint" flaking off the Monteverde Intima section where it meets the nib unit. Also I am unable to unscrew the nib unit from the section. My Intima in Volcano Grey was purchased in mid August 2014 from Goulet Pens.
Note: I have no hard data on how prevalent this paint flaking problem is. Only the manufacturer or possibly a Distributor might be able to shed light on that. There may be Intima owners that have never had a problem with their pens. But I have seen others post about same/similar paint flaking problems before.
Yafa/Monteverde after seeing pictures of the paint problem with my Intima (low-res copies below), acknowledged a quality issue with the finish.
An ideal solution to the problem would have been to send me a new section without defective paint. But no matter what I did, I could not get the nib unit to unscrew from the pen without damaging it. At that point Yafa just decided to send me a replacement pen.
Yafa sent the pen by trackable USPS. I live in S.E. Asia. The pen left Los Angeles on 7 October 2014. Today at post time three weeks later, there have been no further tracking updates. My experience when this happens is that the item has been lost or stolen in transit. But I must wait at least another week or two before raising an alarm. There is a (very) small chance the pen has been shipped by ocean freight instead of by air. In that case I may not see the replacement pen for another four to six weeks.
* My feelings so-far...
1. Yafa/Monteverde should have recalled these defective pens. Researching the paint flaking problem I can see posts by others experiencing same/similar issues for some time. One can only hope you will not get get an older-stock pen with this problem.
2. To be fair, even though I'm concerned that my replacement pen may be lost in transit, that is not Monteverde's fault. But I would have preferred if Yafa/Monteverde used FedEx or DHL not USPS.
3. Overall I have been very pleased with the thoughtful and courteous customer service experience I have had with both Clara at Yafa/Monteverde, and Caitlin at Goulet Pens - both have been very professional.
4. Although it would be far better to have never had a problem with the Intima in the first place, In the end it looks to me like Yafa/Monteverde will stand by their product.
* My recommendations regarding the Intima as of mid-late October 2014...
If you live in the U.S. where it will be faster and cheaper to deal with Yafa/Monteverde directly, and you really-really want this pen, then I say go for it. But buy it directly from Yafa/Monteverde and demand they send you a pen that has the paint problem fixed from the outset. Do not buy a pen from a Distributor unless the Distributor can guarantee they are not sending you an older-stock pen with the paint problem.
If you live outside the U.S. where it is painful to deal with Yafa/Monteverde due to shipping, customs, taxes, etc., I would hold off until you feel confident you will not get a defective pen. Again, if you must have this pen, deal directly with Yafa/Monteverde and demand they ship you a known good pen.
* Here are a couple of low-res pics of the paint flaking off my Intima: