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Italix 'parsons' Essential' Fountain Pen.


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#331 cbaytan

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Posted 14 August 2014 - 10:13

If your pen worked well for two weeks, then the problem is not the pen,  problem sounds like an ink clot or tines clogged with paper particules. It  needs a good cleaning, brushing the feed with a toothburh and cleaning the nib slit with a brass sheet will give it a go again: If you don't have a brass sheet nor intend to buy one you can use paper to clean the slit. Make sure C/C sits well. Good luck.

http://www.gouletpen...brasssheets.htm

 


One boring blue, one boring black 1mm thickness at most.... 

Then there are Fountain Pens with gorgeous permanent inks..


#332 pjford

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Posted 14 August 2014 - 10:14

I have to share my disappointment with the Parson's Essential. The hype around the pen really convinced me to get one. I got the broad italic and loved it, at first. I got it a couple of weeks back. Since then I tried to make it work but it was just impossible. The pen either stops writing altogether (depends on paper and ink) or at least gets so dry that it skips quite a bit and gains a ridiculous amount of feedback - as if you write with a dried out pen. It varies, but usually this happens after a half to one and a half page of continuous writing. The only thing there is to do is to saturate the feed or let it sit overnight. Then it is ready for another half-page of writing. Very cool pen, and very useless.

As we stated in our email to you:

'send it back and we will either repair it or exchange it. If on the other hand we cannot find a reason, our only option will be to refund your purchase.'

If you send it back by standard airmail, it will cost no more than £3. There is no point in struggling to make a pen work if there is a fault with the pen. It should flow well and glide over the paper.


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#333 Blue_Moon

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Posted 14 August 2014 - 16:18

I have to share my disappointment with the Parson's Essential. The hype around the pen really convinced me to get one. I got the broad italic and loved it, at first. I got it a couple of weeks back. Since then I tried to make it work but it was just impossible. The pen either stops writing altogether (depends on paper and ink) or at least gets so dry that it skips quite a bit and gains a ridiculous amount of feedback - as if you write with a dried out pen. It varies, but usually this happens after a half to one and a half page of continuous writing. The only thing there is to do is to saturate the feed or let it sit overnight. Then it is ready for another half-page of writing. Very cool pen, and very useless.

 

Any man-made thing will not be perfect, so there may be a lemon in every 1000 pens or so sold. I've got three Parson's Essentials and a Churchman's Prescriptor, with nary a problem. Contact Mr. Ford. He provides excellent customer service, and I'm sure he will be able to help you.

 

Edited to add: I started this response an hour ago, and got interrupted. I'm just now getting back to it, and I see that Mr. Ford has already responded with his outstanding, as usual, service. BTW, I'd like to add that there's no reason to complain about it on the forum, if you've already had contact with Mr. Ford, and he already offered to make things right for you.


Edited by Blue_Moon, 14 August 2014 - 16:22.

Franklin-Christoph, Italix, and Pilot pens are the best!
Iroshizuku, Diamine, and Waterman inks are my favorites!

Apica, Rhodia, and Clairefontaine make great paper!


#334 danieln

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Posted 14 August 2014 - 19:04

If your pen worked well for two weeks

No it did not.

 

 

As we stated in our email to you:

'send it back and we will either repair it or exchange it. If on the other hand we cannot find a reason, our only option will be to refund your purchase.'

If you send it back by standard airmail, it will cost no more than £3. There is no point in struggling to make a pen work if there is a fault with the pen. It should flow well and glide over the paper.

Yes I know, thank you. I am waiting for PR Tanzanite, should arrive soon. I will give it one more shot, then I'm sending it back to you.

 

 

 

Any man-made thing will not be perfect, so there may be a lemon in every 1000 pens or so sold. I've got three Parson's Essentials and a Churchman's Prescriptor, with nary a problem. Contact Mr. Ford. He provides excellent customer service, and I'm sure he will be able to help you.

 

Edited to add: I started this response an hour ago, and got interrupted. I'm just now getting back to it, and I see that Mr. Ford has already responded with his outstanding, as usual, service. BTW, I'd like to add that there's no reason to complain about it on the forum, if you've already had contact with Mr. Ford, and he already offered to make things right for you.

The problem with this thread is that there is almost no one reporting any problems with the pen. When it arrived I was thrilled but as soon as I started writing more than a few sentences it just didn't live up to the expectations. I searched outside of the forum and found a few people reporting this same issue. That is why I thought it necessary to post it here. So I really believe that there IS a reason to "complain" about it on the forum, as you put it.

 

Edit: I do realize that it is simply a bad luck to get a faulty pen. I do not blame anyone, this is not rant, I just think it can be always just as useful to hear negative comments on pens as well as positive, that's all.


Edited by danieln, 14 August 2014 - 19:34.


#335 cbaytan

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Posted 14 August 2014 - 22:03

No it did not.

 

 

So you need to send the pen back, after chatting with Mr. Ford at the website, you don't need to send heavy cap and barrel, just section, nib and feed and C/C would be enough for saving mail charges. Good luck


One boring blue, one boring black 1mm thickness at most.... 

Then there are Fountain Pens with gorgeous permanent inks..


#336 Blue_Moon

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Posted 15 August 2014 - 00:25

 

The problem with this thread is that there is almost no one reporting any problems with the pen. When it arrived I was thrilled but as soon as I started writing more than a few sentences it just didn't live up to the expectations. I searched outside of the forum and found a few people reporting this same issue. That is why I thought it necessary to post it here. So I really believe that there IS a reason to "complain" about it on the forum, as you put it.

 

Edit: I do realize that it is simply a bad luck to get a faulty pen. I do not blame anyone, this is not rant, I just think it can be always just as useful to hear negative comments on pens as well as positive, that's all.

 

The problem is that in reporting it on this forum, you failed to report that you had already had contact with Mr. Ford, and that he had graciously offered to make things right - any way possible. That leads people to believe that you were stuck with a faulty pen, which is not the case. I can understand you wanting to report your own experience, but you only reported some of your experience - not the whole experience, which is Mr. Ford's willingness to do what is necessary to make you happy.


Franklin-Christoph, Italix, and Pilot pens are the best!
Iroshizuku, Diamine, and Waterman inks are my favorites!

Apica, Rhodia, and Clairefontaine make great paper!


#337 danieln

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Posted 15 August 2014 - 07:50

 

The problem is that in reporting it on this forum, you failed to report that you had already had contact with Mr. Ford, and that he had graciously offered to make things right - any way possible. That leads people to believe that you were stuck with a faulty pen, which is not the case. I can understand you wanting to report your own experience, but you only reported some of your experience - not the whole experience, which is Mr. Ford's willingness to do what is necessary to make you happy.

Yes I see what you mean. Not at all my intention, my apologies if my initial post gave anyone such impression. I will report back once the problem is resolved.



#338 Fabienne

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Posted 15 August 2014 - 12:52

Yes I see what you mean. Not at all my intention, my apologies if my initial post gave anyone such impression. I will report back once the problem is resolved.

 

From the post above, regarding both sides, this is why I come back to FPN for my social kick. It is truly refreshing to read adult well bred discourse rather than suffer through juvenile drama for the love of a concept. I never hesitate recommending FPN to anyone who is interested. I never recommended forums where people badly behaved no matter how much I liked the product. So good for everyone on this thread, and thanks to the mods and admins who keep the tone. 

 

So saying I will probably bop someone with a virtual beer bottle over some fine point one day :lol: , BUT I do want to say three cheers for good behavior.



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#339 knarflj

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Posted 15 August 2014 - 13:35

 

From the post above, regarding both sides, this is why I come back to FPN for my social kick. It is truly refreshing to read adult well bred discourse rather than suffer through juvenile drama for the love of a concept. I never hesitate recommending FPN to anyone who is interested. I never recommended forums where people badly behaved no matter how much I liked the product. So good for everyone on this thread, and thanks to the mods and admins who keep the tone. 

 

+1!


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