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#31 lapis

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Posted 24 June 2010 - 08:11

I just re-sent an order that I originally sent on the 7th of June. I hope that someone receives it this time.

Ditto. I originally sent an order a week later and then re-sent later twice. I hope they're still at home.

Mike
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#32 Elaine

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Posted 24 June 2010 - 18:30

After trouble shooting to find out why people weren't getting invoices I figured out that when I upgraded the financial software the preference for sending invoices was not preserved and invoices were not being sent. There was no error message so I didn't know there was a problem. I just adjusted the setting and sent out all recent unpaid invoices. Let me know if I missed yours.

Again, I'm sorry about the delay.

#33 lapis

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Posted 24 June 2010 - 20:08

I just got my invoice by email (and prepaid immediately) so that I now see no harm done.
Glad that everything is now okay.

Thanks, Elaine!
Mike
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#34 jomielll

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Posted 24 June 2010 - 20:16

Just got my invoice for my 6/11 order :) Excited about the inks~

#35 DavidHandmade

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Posted 27 August 2010 - 13:09

Hello.

I originally placed an order via email for the Van Gogh and the Dumas on August 25, and sent a "2nd Attempt" follow-up email today (Aug 27).

Are the inks still available?

I would really like to obtain (at least) one bottle of each.

Please let me know if I should use another "channel" for my request.

Thank you.

#36 Elaine

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Posted 29 August 2010 - 13:38

Take a deep breath, and check your email :-)

Hello.

I originally placed an order via email for the Van Gogh and the Dumas on August 25, and sent a "2nd Attempt" follow-up email today (Aug 27).

Are the inks still available?

I would really like to obtain (at least) one bottle of each.

Please let me know if I should use another "channel" for my request.

Thank you.



#37 DavidHandmade

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Posted 29 August 2010 - 15:13

Ok, Elaine.

I, certainly, didn't mean to put any pressure on you - !

Thanks for your response, here, & I will keep an eye on my email.

I appreciate your attention to my request.

Thank you.

#38 DavidHandmade

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Posted 04 September 2010 - 21:04

Ok, Elaine.

I, certainly, didn't mean to put any pressure on you - !

Thanks for your response, here, & I will keep an eye on my email.

I appreciate your attention to my request.

Thank you.


The Inks just arrived!
The Starry Night Blue is great!
And the Dumas Tulipe is spot-on with the "eggplant" tone that I was looking for - !

Thank you very much!

#39 snackwells

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Posted 03 October 2010 - 04:58

Hi,

I placed an order for Starry Night and Tulip Noire on 8/30, was invoiced and paid on 8/31, and haven't heard a peep since...tried emailing fpnadmin@gmail.com 3 times but no reply? Out of ideas...any word on what to do next? Thanks for a reply.

#40 snackwells

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Posted 08 October 2010 - 20:08

Hi,

I placed an order for Starry Night and Tulip Noire on 8/30, was invoiced and paid on 8/31, and haven't heard a peep since...tried emailing fpnadmin@gmail.com 3 times but no reply? Out of ideas...any word on what to do next? Thanks for a reply.


Hi Elaine,

Thanks for processing the order, I received notification of shipping via USPS. Will look forward to receiving it!

#41 BamaPen

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Posted 11 November 2010 - 16:45

Hello, I placed an order for Tulip Noire and Galileo Manuscript Brown and was invoiced (FPN INK Invoice # 721) and paid via PayPal on 10/13. I have sent several email inquiries since then about the status of the order, but have received no reply at all. Can you help?

John Hubbard

#42 xuan87

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Posted 08 December 2010 - 16:57

Hi, i placed an order for a bottle of Tulip Noire and Galileo Manuscript Brown and Van Gogh Starry Night and paid for them on the 11/25. my invoicer number is 727. can i get an update on my order? thanks.
Please check out my blogshop for fountain pens and inks at http://inkoholicanonymous.blogspot.com/ Reviews of my pens can be found there too!

#43 stonezebra

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Posted 09 December 2010 - 20:21

At least you all have gotten invoices... I've gotten no response to order or several emails. I give up. <sigh>

Edited by stonezebra, 10 December 2010 - 17:48.


#44 jniforat

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Posted 18 December 2010 - 15:36

bummer i was gonna place an order today too :/

#45 wimg

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Posted 18 December 2010 - 22:28

We have received word that Elaine has been rather ill over the last month or so, but is finally making a recovery. We hope she will be available soon again to process any ink orders.

HTH, warm regards, Wim

the Mad Dutchman
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#46 stonezebra

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Posted 19 December 2010 - 16:17

Hooray!! I received my invoice today so she must be feeling better indeed. Thanks Elaine! Thanks for the update Wimg!

#47 jniforat

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Posted 15 March 2011 - 21:12

I put in an order for 2 Bottles of FPN Galileo Manuscript Brown on Feb. 8, and I have not received an email yet so I can pay for it. Is it still available?

please email me at my @gmail.com address: jniforat.fpnmember

#48 jniforat

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Posted 25 March 2011 - 18:44

I put in an order for 2 Bottles of FPN Galileo Manuscript Brown on Feb. 8, and I have not received an email yet so I can pay for it. Is it still available?

please email me at my @gmail.com address: jniforat.fpnmember


is this ink no longer available???

#49 fiberdrunk

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Posted 25 March 2011 - 19:22


I put in an order for 2 Bottles of FPN Galileo Manuscript Brown on Feb. 8, and I have not received an email yet so I can pay for it. Is it still available?

please email me at my @gmail.com address: jniforat.fpnmember


is this ink no longer available???


I'd like to get some of this Galileo ink, too. I hope it's still available.
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#50 wimg

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Posted 25 March 2011 - 20:16

I'll check. Last I know our ink admin was on a very long trip abroad.

Warm regards, Wim

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laugh a little, love a little, live a lot; laugh a lot, love a lot, live forever


#51 jniforat

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Posted 25 March 2011 - 22:19

I'll check. Last I know our ink admin was on a very long trip abroad.

Warm regards, Wim

Thanks, Wim!!! Yeah, I want 2 bottle's of FPN Galileo Manuscript Brown. Best. Color. Ever! :)

#52 DavidHandmade

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Posted 29 March 2011 - 16:03


I'll check. Last I know our ink admin was on a very long trip abroad.

Warm regards, Wim

Thanks, Wim!!! Yeah, I want 2 bottle's of FPN Galileo Manuscript Brown. Best. Color. Ever! :)


Hello. I've been trying to order this ink, as well, and was recently informed that the FPN Board, basically, no longer has anyone to fill FPN Ink orders.

The Board is looking for a new "volunteer" to fill the job - not an "easy" one, from what I understand.

So, at this point in time, it is my understanding that FPN Ink is unavailable until further notice.

If anyone has any other / updated info, please post, asap.

Thank you.

#53 wimg

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Posted 31 March 2011 - 00:16

Actually, Elaine is still doing the inks. I spoke to her today, and she is recovering from a serious relapse of her illness after her stay abroad, probably brought on by the flu. She hopes to start preparing invoices and packages and mailing out ink again from Sunday or otherwise early next week.

HTH, warm regards, Wim

the Mad Dutchman
laugh a little, love a little, live a lot; laugh a lot, love a lot, live forever